Unable to sync

Discussion in 'iPhone Tips, Help and Troubleshooting' started by 4004, Jan 11, 2012.

  1. 4004 macrumors member

    Joined:
    Oct 11, 2010
    #1
    Hi
    I have a problem with a 4S running 0.1 - when I try to sync it with itunes(wirelessly or with usb) iTunes starts syncing it(making a reserve copy) and then an error for applemobilebackup.exe pops up stating that some memory could not be read, after skipping this itunes tries to copy purchases and fails there with a message "Unable to sync iphone, device disconnected"(translated, but the original meaning is intact)

    Any advice?
     
  2. PhazeII macrumors member

    Joined:
    Dec 27, 2011
    Location:
    Southern California
    #2
    Has this always been a problem? If not what changes did you make to your phone? New apps? or any changes to your PC? Any other info you might have when you get the error?
     
  3. 4004 thread starter macrumors member

    Joined:
    Oct 11, 2010
    #3
    The same issue was present with touch 2g, but it started unexpectedly and fixed itself after copyin purchases to pc
    On 4S it was present from the beginning. I tried reinstalling itunes, copying purchases and all that
    It seems that een if doesnt fail with applemobilebackup.exe error about memory it definitely fails at the purchase copying step
     
  4. 4004 thread starter macrumors member

    Joined:
    Oct 11, 2010
  5. 4004 thread starter macrumors member

    Joined:
    Oct 11, 2010

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