Unable to track.

Discussion in 'iPhone' started by albertsw, Sep 17, 2014.

  1. albertsw macrumors regular

    Joined:
    Apr 3, 2012
    #1
    I ordered my AT&T plus on the Apple Store app at 3:55 eastern time and received an email saying i would get it on the 19th. In my order summary Im still in "preparing for shipment" and am unable to track by reference on UPS. Anyone else in the same boat?
     
  2. spazma7ik macrumors 6502a

    Joined:
    Sep 12, 2009
    #2
    Yup same here. Per chance, are you in California?
     
  3. albertsw thread starter macrumors regular

    Joined:
    Apr 3, 2012
    #3
    No I'm in NYC.
     
  4. apwtwenty macrumors 6502

    apwtwenty

    Joined:
    Mar 16, 2011
    #4
    same here except I have sprint

    edit: I'm in va
     
  5. macfanrutler macrumors regular

    macfanrutler

    Joined:
    Jun 13, 2010
    Location:
    NJ
    #5
    I ordered a 6 Plus at about 3:20am and can track it. It is the main number on my account. I ordered a 6 at about 9:30 pm. Both show a delivery date of 9/19 and Preparing for Shipment. However, I can track my 6 Plus but not the 6.
     
  6. albertsw thread starter macrumors regular

    Joined:
    Apr 3, 2012
    #6
    Forgot to add that I am able to view my serial number on Apples support page.
     
  7. spazma7ik macrumors 6502a

    Joined:
    Sep 12, 2009
    #7
    Did this just happen or it's been like that for a while?
     
  8. Jagar macrumors newbie

    Joined:
    Jan 11, 2010
    #8
    Tried using the order number minus last two digits as a reference?
     
  9. albertsw thread starter macrumors regular

    Joined:
    Apr 3, 2012
    #9
    Wow that worked, I wonder why. Anyway my phone just left Alaska. Thanks for the tip.
     
  10. lke macrumors 6502a

    Joined:
    Jun 19, 2009
    #10
    The apple website has not updated or send any mail about the location of the iphones you need to go to ups and do this.

    http://www.ups.com/WebTracking/track?loc=en_US&WT.svl=PriNav

    Go to Track by Reference

    Shipment Reference: Order Number minus last two digits.

    Country: USA

    Destination ZIP: where you will get your iphone



    This works and thanks for some one that has posted this info before.
     
  11. spazma7ik macrumors 6502a

    Joined:
    Sep 12, 2009
    #11

    When I do this (order number minus last two) I get someone else's order (looks like an iPhone as well).

    It has a destination of LIVINGSTON, NJ, US which isn't me, I live in Cali..

    wtf
     
  12. lke macrumors 6502a

    Joined:
    Jun 19, 2009
    #12
    Don't worry you will receive your iphone.

    I am sure that in some hours every one will get the tracking info from Apple.

    If you access UPS you will not see anything only this:
     

    Attached Files:

  13. vitacura macrumors regular

    Joined:
    Jul 25, 2014
    #13
    Same exact thing happens to me, I have a package going to Sarasota, FL. Unfortunately that's not where I live. But I'm not worried, I am sure it will show up Friday.
     
  14. spazma7ik macrumors 6502a

    Joined:
    Sep 12, 2009
    #14
    Or we got our phones rerouted straight to a scammers home? :eek:
     
  15. kmaute macrumors 6502

    kmaute

    Joined:
    Oct 5, 2008
    Location:
    USA
    #15
    I can't track anything on apple or ups, even using the methods. I also can't see it on my apple service thing. Should I be worried?
     
  16. 335NJ macrumors newbie

    Joined:
    Sep 16, 2014
    #16
    Have you tried FedEx by reference? I've been reading others finding their orders there.
     
  17. kmaute macrumors 6502

    kmaute

    Joined:
    Oct 5, 2008
    Location:
    USA
  18. lke macrumors 6502a

    Joined:
    Jun 19, 2009
    #18
    Try going to the support page at apple.com and see if your iphone 6 is already there.

    Go to Support on the Apple.com page

    Press the Get Started blue option

    Enter your account and password

    Press See your Products

    And all the devices that you have buy with that account will appear including your brand new iphone 6 with serial number included
     
  19. kmaute macrumors 6502

    kmaute

    Joined:
    Oct 5, 2008
    Location:
    USA
  20. spazma7ik macrumors 6502a

    Joined:
    Sep 12, 2009
    #20
    Who, Apple? No point, I've called twice and they just said that there's no issues with the order and shipping emails will go out tomorrow.
     
  21. AHDuke99 macrumors 68020

    AHDuke99

    Joined:
    Nov 14, 2002
    Location:
    Charleston, SC
    #21
    I can't find mine via reference on UPS or Fed Ex either. Oh well, it still says its delivering Friday so I hope that's accurate.
     
  22. lke macrumors 6502a

    Joined:
    Jun 19, 2009
    #22
    No wait. Trust Apple they know what they are doing.

    * There is no fedex shipping for this new iphones, that is a joke from some one.
     
  23. AHDuke99 macrumors 68020

    AHDuke99

    Joined:
    Nov 14, 2002
    Location:
    Charleston, SC
    #23
    It's all UPS this time?

    Dammit, they don't deliver to my house till 7pm most days. Fed Ex always delivered around 10am.
     
  24. vitacura macrumors regular

    Joined:
    Jul 25, 2014
    #24
    Update, I got a shipped notification email from Apple overnight. The tracking number I got is different than the one I got using the method above at UPS. So it was someone else's phone I was tracking. So the order number by reference at UPS didn't quite work for me.

    Still scheduled for delivery tomorrow and phone is in KY.
     
  25. wonslung macrumors member

    Joined:
    Mar 22, 2011
    #25
    I ordered mine at 6am pacific or 9 eastern launch day from tmobile. I have been unable to track. When I check it on Tmobiles website it says that the phone is back ordered. I was pretty sure I wasn't getting a first round phone but I just got an email sayin I will have it Friday and to expect a tracking number soon. Extremely excited but also apprehensive.
     

Share This Page