Unable to Verify Capital One Debit Card on Watch

Discussion in 'Apple Watch' started by ZebraDude, May 28, 2015.

  1. ZebraDude macrumors 65816


    Sep 7, 2014
    Naperville, IL
    I have a iPhone 6+ running iOS 8.4. I Have a Apple Watch Spot running 1.0.1.

    I am able to use Apple Pay with my Debit Card on my Phone.

    My Apple Watch App is loaded with my default card and is standing by at "Ready to Verify"

    Called my bank to verify. Bank says that the watch is now verified BUT the watch is still on "waiting to verify" anyone else experience this?

    any help would be wonderful!

  2. Ryxmd macrumors regular

    Oct 2, 2014
    I had to jump through multiple hoops to get my Capital One CC activated/verified on my watch. I was told that to never let my watch battery die because it would forget the token and I would need to verify again. Activating Capital One was so much simpler when I got my iPhone 6+ back in Nov. They must of changed the security verification process to make it more strict.

    I would call Capital One again. Even try removing it from the watch and add it again.
  3. ZebraDude thread starter macrumors 65816


    Sep 7, 2014
    Naperville, IL
    well I believe I found the issue...

    I am a Developer and my phone is on the latest Beta for 8.4 and it is a bug. I was able to activate the watch on a iphone 5 using 8.3.

  4. Denmac1 macrumors 6502a


    Apr 22, 2007
    Lost in Space
    Capital One was very time consuming. The first rep I spoke to had a laundry list of items and questions to go through. I was then informed that I would then also go to another rep for additional verification.
    The second rep then put me through another round of questions and then told me she would then call me back to verify the phone #.
    Hopefully they will eventually streamline their process.
    My other CC and credit union debit card was much easier.
    However, I guess we should feel that they are trying to keep it secure.

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3 May 28, 2015