iPad Pro Uneven screen friction with pencil

Discussion in 'iPad' started by gsal, Jun 1, 2019.

  1. gsal macrumors newbie

    Jun 1, 2019
    Hello all. I just want know if anyone is experiencing what I’m experiencing.

    Out of the box I noticed that when I’m drawing on the screen of my 3rd gen iPad Pro, there are patches on the display that do not allow the pencil to glide as smooth. Almost feels magnetic? I find that it improves when the screen is covered with oils from my fingers, but returns when I clean it.

    Is this normal?
  2. BigMcGuire Contributor


    Jan 10, 2012
    There are parts of my iPad that feel a tiny tiny bit different than other parts of my iPad with my Apple Pencil, but nothing so different that it bugs me. Yes, I've noticed if I turn the iPad around and use the part where I was resting my hand on, it is a lot smoother because of my hand print residue (yuck!). lol.

    I find the Apple Pencil to be a lot slipperier than a pen on paper (ballpoint). So I don't usually let it bother me if the screen feels a tiny bit different from one part to the other.

    If you get a Tempered glass screen protector for your iPad it can make the screen a LOT slipperier if you're interested. A matte screen protector will make it a lot less smooth. I've used both with the Apple Pencil.
  3. AutomaticApple macrumors 65816


    Nov 28, 2018
    It doesn’t bug me.
  4. trionic macrumors newbie

    Jan 24, 2019
    Hi! I had that problem and looked for info. I paste you info I shared some months ago in reddit:

    I noticed it, and checked for more users with the same issue. After finding that some users noticed it and some didn't, I went to the genius bar. As I was waiting to be attended I checked more than 10 iPads pro in the apple store. I'd say only one of them was perfect (not a single rough area) with the rest of then having different areas where the pen didnt slide so 'softly'. Most of them were very small areas, and I noticed them only because I was actively looking for them

    I can understand some users don't find it a problem, but depending on the case it can be pretty distracting. If you plan to use the pen daily and you are nitpicky as I am, is hard to ignore.

    When checking my iPad with the apple employee, to my surprise, he wasn't able to notice it, not even another worker. We tried different pens, iPad turned off, cleaning the screen with a special product. The issue remained,and I began to ask to myself 'what if this is happening just in your head you paranoid ****?'

    A third worker appeared (they called him because he always worked with the pen, as he was the person in charge of the procreate lessons they teach in the store). To my relief, he noticed it inmediatly, he even marked every single point with the gritty area. After that the other two employees were perfectly able to acknowledge it (really haha?) Together we check the 'perfect unit' in the store to see the difference.

    So, they gave me another one. This one I'd say was almost perfect, maybe some areas I can notice some different texture but nothing compared to the first unit.

    As I read (and commented with them) it could be related to the magnets in the iPad body, and the magnetic components of the pen. Why is more noticeable in some units than in others? I really don't know.

    Good luck with your unit, it worths a try to go to the Apple store to let them have a look.
  5. subjonas macrumors 68000

    Feb 10, 2014
    That is strange. Never noticed that on mine. But I prefer using a screen protector anyway (for more pencil friction).
  6. bmac89 macrumors 65816


    Aug 3, 2014
    I experienced this with my original iPad Pro 9.7” and it was particularly noticeable after cleaning the screen and removing oils.

    It had patches of the screen which were obviously (when using pencil) more resistant rougher surface.
  7. fortheus macrumors regular

    Jul 11, 2012
    I test it on display unit as well and I thought since it’s demo unit, there might be scratches or imperfections. Since you mentioned it happens to you as well I am now more worry if it could be widespread issue
  8. trionic macrumors newbie

    Jan 24, 2019
    If you visit an apple store, check several ipads, i think it's pretty widespread, but it depends on how nitpicky you are to recognize it. I asked to several users in reddit, and many of them were able to recognize it.

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7 June 1, 2019