Unexpected restarts?

Discussion in 'MacBook Air' started by dawgfan, Dec 16, 2014.

  1. dawgfan, Dec 16, 2014
    Last edited: Dec 16, 2014

    dawgfan macrumors 6502

    dawgfan

    Joined:
    Jul 30, 2009
    Location:
    Rocket City, USA
    #1
    I have a used MBA and have had it for a couple of weeks now. It has restarted unexpectedly twice now. I searched here and did not find the issue listed. Does not appear to be 'kernel issue' as I get no error messages.
     
  2. 9to5Slavery macrumors newbie

    Joined:
    Nov 23, 2014
    #2
    I'm having same issue. Did you take apart the macbook air at all?
     
  3. dawgfan thread starter macrumors 6502

    dawgfan

    Joined:
    Jul 30, 2009
    Location:
    Rocket City, USA
    #3
    No. Just got it, but even so, I would not attempt that...
     
  4. old-wiz macrumors G3

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    Mar 26, 2008
    Location:
    West Suburban Boston Ma
  5. dawgfan thread starter macrumors 6502

    dawgfan

    Joined:
    Jul 30, 2009
    Location:
    Rocket City, USA
    #5
    Gladly, with a little help. How to...:)
     
  6. dawgfan thread starter macrumors 6502

    dawgfan

    Joined:
    Jul 30, 2009
    Location:
    Rocket City, USA
    #6
    Found out how to see a system log via the console; however, it it for today only. How do I explore all of the days since I got this to search for one that had a restart?
     
  7. snebes macrumors 6502a

    Joined:
    Apr 20, 2008
    #7
    http://pondini.org/OSX/Logs.html
     
  8. dawgfan thread starter macrumors 6502

    dawgfan

    Joined:
    Jul 30, 2009
    Location:
    Rocket City, USA
    #8
    Thank you. Next time it happens, I'll go right to the log file and have a look.
     
  9. snebes macrumors 6502a

    Joined:
    Apr 20, 2008
    #9
    Just curious, did you figure out the issue? I've got an old iMac that locks up occasionally, and I'll be checking the logs next time it happens. I fear its a hardware issue though (and one I probably caused, but that's another story :eek:)
     
  10. dawgfan thread starter macrumors 6502

    dawgfan

    Joined:
    Jul 30, 2009
    Location:
    Rocket City, USA
    #10
    Nope. Without knowing the exact days it occurred, I did not want to post gobs of info. Guess I'll wait for it to happen again, then go straight to the log.
     
  11. dawgfan thread starter macrumors 6502

    dawgfan

    Joined:
    Jul 30, 2009
    Location:
    Rocket City, USA
    #11
    It just did it at 8:09 CT. How do I grab the part of the log you want to see? This is the 5th time it has happened.
     
  12. joshlalonde macrumors 6502

    joshlalonde

    Joined:
    Jul 12, 2014
    Location:
    Canada
    #12
    The way he told you is out-dated, I think. Open up 'Console'. Just search for it in spotlight.

    Once you're in console, on the left, you should see a list of all the kinds of logs there are. Contract the lists and select 'System Diagnostic Reports'.

    Look for something about a panic. Once you have the log file open, go to file > save copy as. Upload a link using a service like Dropbox or other.
     
  13. sarah362 macrumors newbie

    Joined:
    Nov 10, 2014
    #13
    First check your hardware. Then reset your SMC and PRAM and . Also check RAM memory. And boot it in safe mode. If still the problem arises then take the back up of your data and re-install OS X again.
     

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