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Unexpected Shutdown from previewing image

U

underthehanie

macrumors newbie
Original poster
Apr 2, 2012
12
0
My mac keeps shutting down while trying to preview and image in the finder. Does anybody has a resolution?

Anonymous UUID: EDB3B278-9DC0-D7C3-9E1A-D4E7508A1400

Wed Apr 15 14:38:46 2015

*** Panic Report ***
panic(cpu 0 caller 0xffffff8005417cc2): Kernel trap at 0x0000000000000000, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x00000001db001056, CR4: 0x00000000001627e0
RAX: 0xffffff801cc28c80, RBX: 0xffffff80190a6000, RCX: 0x00000000014f0000, RDX: 0xffffff8016d06840
RSP: 0xffffff812592ba58, RBP: 0xffffff812592ba80, RSI: 0x000000000009001c, RDI: 0xffffff801cc28d00
R8: 0x000000000000000e, R9: 0x0000000000000000, R10: 0x0000000007fc00e6, R11: 0xffffff801c88e550
R12: 0xffffff80190a6000, R13: 0xffffff8028e02c00, R14: 0x0000000000000000, R15: 0xffffff801cc28d00
RFL: 0x0000000000010246, RIP: 0x0000000000000000, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000010, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff812592b700 : 0xffffff800532bda1
0xffffff812592b780 : 0xffffff8005417cc2
0xffffff812592b940 : 0xffffff8005434b73
0xffffff812592b960 : 0x0
0xffffff812592ba80 : 0xffffff7f87317fab
0xffffff812592bad0 : 0xffffff7f8731c619
0xffffff812592bb20 : 0xffffff7f8731d350
0xffffff812592bb60 : 0xffffff80059017cf
0xffffff812592bbc0 : 0xffffff80058ff0c3
0xffffff812592bd00 : 0xffffff80053e21e7
0xffffff812592be10 : 0xffffff800533000c
0xffffff812592be40 : 0xffffff80053149f3
0xffffff812592be90 : 0xffffff800532531d
0xffffff812592bf10 : 0xffffff80054031ea
0xffffff812592bfb0 : 0xffffff8005435396
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A3]@0xffffff7f87300000->0xffffff7f8736efff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff7f85ae2000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0xffffff7f86105000

BSD process name corresponding to current thread: QuickLookUIHelpe

Mac OS version:
14D131

Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide: 0x0000000005000000
Kernel text base: 0xffffff8005200000
__HIB text base: 0xffffff8005100000
System model name: iMac14,3 (Mac-77EB7D7DAF985301)

System uptime in nanoseconds: 933263616016
last loaded kext at 92749015593: com.apple.filesystems.exfat 1.4 (addr 0xffffff7f8744b000, size 65536)
last unloaded kext at 414766782689: com.apple.iokit.IOAHCIPassThrough 1.0.3 (addr 0xffffff7f86bc2000, size 36864)
loaded kexts:
com.razer.common.razerhid 10.98
com.apple.filesystems.exfat 1.4
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.AGPM 110.19.5
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.filesystems.ntfs 3.12
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleIntelHD5000Graphics 10.0.6
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.GeForce 10.0.2
com.apple.driver.AppleMikeyDriver 272.18
com.apple.driver.AppleIntelFramebufferAzul 10.0.6
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleMultitouchDriver 263.9.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.nvidia.driver.NVDAGK100Hal 10.0.2
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.nvidia.driver.NVDAResman 10.0.2
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.IOBluetoothHIDDriver 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.20.7
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac14,3, BootROM IM143.0118.B09, 4 processors, Intel Core i7, 3.1 GHz, 8 GB, SMC 2.17f7
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
USB Device: Elements 10A2
USB Device: Elements 10B8
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Razer DeathAdder Chroma
USB Device: Razer BlackWidow Ultimate
Thunderbolt Bus: iMac, Apple Inc., 23.10
 
Just a hunch, but did you open the image from a SD card or USB stick? From this line:

last loaded kext at 92749015593: com.apple.filesystems.exfat 1.4 (addr 0xffffff7f8744b000, size 65536)

it appears that the exFAT driver was loaded before the crash.

In that case there could be a problem with your flash media. Try to copy the files to your internal disk first and see if you can open the images from there.
 
Berlepsch said:
Just a hunch, but did you open the image from a SD card or USB stick? From this line:

last loaded kext at 92749015593: com.apple.filesystems.exfat 1.4 (addr 0xffffff7f8744b000, size 65536)

it appears that the exFAT driver was loaded before the crash.

In that case there could be a problem with your flash media. Try to copy the files to your internal disk first and see if you can open the images from there.
Click to expand...

Yes, it is a flash drive. There is no problem when it is viewed from the internal HDD. Is this a bug or an internal fault of the drive?
 
I am not an expert in this, and you don't provide much information on your setup.

But as a first test, you can connect the drive to a different PC or Mac and see if everything is working there. Reformatting of the drive is also something you can try, and of course you can use a different drive/USB stick to see if the problem persists.
 
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