Let me first of all say that "no good" doesn't necessarily mean bad as they just followed their own policy, but after having read all those good stories here, I got my hopes up. So, last week the sleep/wake button of my iPhone got stuck in the phone. I could still press it, but it required a lot more force than is normal. It normally takes me about 4 or 5 really hard presses to get it to lock. Unlock isn't so much the issue, I can do that with the home button. Anyway, since I got my iPhone in August of last year, I was hoping for the free replacement, even though I read about the AppleCare+ deal (which I at that point wouldn't be able to get anyway as I was already out of warranty). So I took my day off yesterday, drove 3.5 hours to the nearest Apple Store, and had my fingers crossed. But nope, 75 days out of warranty. I would have to pay $149 to get a replacement phone. No upgrade eligibility and not the kind of money I want to spend right now, so after ten minutes I drove off with my still broken iPhone. Of course, technically they are only following policy, but after having read all the stories here about people getting replacement iPhones for dropping it on the floor or in the toilet (which is pretty much the user's fault), I was hoping that because of something I can't really help (it just happened out of the blue, didn't drop it or anything), I really thought they would replace it.