I have a 15" MacBook Pro that is loaded. About 1 month after I purchased it, it came out of a zipped bag onto the floor (near heart attack!). I bent a corner on the upper and lower case. It worked fine until recently (it has been awhile). I am getting an intermittent band of screwed up display. I went to the Apple Retail Store. They said it would cost about $1200 for a new case! They said they replace the entire display (it isn't cracked). Hell, I could buy a new one for close to that. They said they don't repair individual parts. How convenient. This is after I ordered a 24" display that took three months to show up(their screw-up). It had some dead pixels to boot. The store supposedly fixed it. Not. I had to make trips totaling close to 600 miles (working out of town) to get it. They have the nerve to tell me to make a separate appointment at the genius bar when my Iphone went down too. I have missed a lot of time for work, business interruption etc, then they have the nerve to charge me $1200! I don't mind paying fair price, but this is crap. This is fair warning to everyone, who might be thinking about buying these products, or getting service.