Okay so basically a few weeks ago my optical drive broke so I sent it off to be repaired. I then get a call saying my hard drive was broken but it was caused by force on the mac due to a dent in the case. Thing was before I had sent it everything was running fine before the optical drive was the only thing I was having trouble with. They then charged me £60 for the new drive......
After getting it back it seemed to be alright, working how it was supposed to. Then about a week ago it started running extremley slowly and started freezing while doing simple tasks, I updated the software but to no avail.
I then thought it might be the install of leopard that they put on was the problem so I decided to recover the whole mac, with an erase and install. It took me 7 attempts to get it through the whole installation. It kept giving me errors about not being able to write to MacintoshHD/Volumes, which tends to be a harddrive error, yet I just had that replaced.
So I finally got it through the install and it landed on the desktop, for some reason was still really slow, and now when I close the lid it doesn't hibernate the screen goes off but the sleep light just stays solid.
My dilemma is I am now about 5 months into my warrantee and I do not just want a replacement, I either want a fix or a refund, because to be honest I don't want to go through this whole fiasco all over again. I switched to mac because I thought it would be more reliable turns out I have had more problems with the mac than any of my past pc's.
I have also reset the pram and any other things that you reset on startup and the machine is fully updated.
Cheers
Ollie
After getting it back it seemed to be alright, working how it was supposed to. Then about a week ago it started running extremley slowly and started freezing while doing simple tasks, I updated the software but to no avail.
I then thought it might be the install of leopard that they put on was the problem so I decided to recover the whole mac, with an erase and install. It took me 7 attempts to get it through the whole installation. It kept giving me errors about not being able to write to MacintoshHD/Volumes, which tends to be a harddrive error, yet I just had that replaced.
So I finally got it through the install and it landed on the desktop, for some reason was still really slow, and now when I close the lid it doesn't hibernate the screen goes off but the sleep light just stays solid.
My dilemma is I am now about 5 months into my warrantee and I do not just want a replacement, I either want a fix or a refund, because to be honest I don't want to go through this whole fiasco all over again. I switched to mac because I thought it would be more reliable turns out I have had more problems with the mac than any of my past pc's.
I have also reset the pram and any other things that you reset on startup and the machine is fully updated.
Cheers
Ollie
