Unibody White MacBook- HD failure? Cannot boot after email hack.

Discussion in 'MacBook' started by chagoi, Apr 22, 2012.

  1. chagoi macrumors newbie

    Joined:
    Apr 22, 2012
    #1
    Hello! My mother's unibody white MacBook will not get past the grey apple and spinning gear when you first boot up the computer. This was after she opened a link in an email from a friend who had her email compromised. Now I'm getting spam emails with the same link from my mother's hacked email, and her computer won't even get to the login screen. I took it to the genius bar only to be told it was likely HD failure, but the windows partition works without a hitch! What could this be? A trojan? Is there any way to retrieve data (really just pictures) before I attempt to reinstall OS X?

    Thanks!
     
  2. macdatadrive, Apr 22, 2012
    Last edited: Apr 22, 2012

    macdatadrive macrumors regular

    Joined:
    Apr 25, 2011
    Location:
    The city of Macintosh :)
    #2

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