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shakey55

macrumors member
Original poster
Apr 26, 2014
55
0
I downloaded a program called playmemories home, which is camera import program. How do I uninstall this program correctly. It will not allow me to drag and drop into trash
 
I downloaded a program called playmemories home, which is camera import program. How do I uninstall this program correctly. It will not allow me to drag and drop into trash

Install iFileX to help you search for files named playmemories installed and delete them. Just search for playmemories in the search field and delete what comes up.

If it still won't let you delete, reboot into safe mode and try again.

Umm, it doesn't seem like the App even supports OS X. Where did you download it from?

"PlayMemories Home" does not support MacOS.
Source: http://www.sony.net/Products/playmemories/pm/pmh.html

From this it looks like there is a Mac version.
 
uninstall

"Install iFileX to help you search for files named playmemories installed and delete them. Just search for playmemories in the search field and delete what comes up.

If it still won't let you delete, reboot into safe mode and try again."


FYI. I had similar problem and the above solution didn't work. Any other suggestions?
 
Install iFileX to help you search for files named playmemories installed and delete them. Just search for playmemories in the search field and delete what comes up.

If it still won't let you delete, reboot into safe mode and try again.


I installed iFileX and it doesn't find the playmemories files to delete. Maybe they're named something else? I tried the standard hold the mouse down on the launchpad, but Playmemories doesn't get the "X" to delete and you can't drag to trash can. I'm trying to import with iPhoto and Playmemories keeps automatically starting up, screwing up the process.

I also tried all of this in safe mode. Thanks for that. Didn't know there was even such a thing on iMac, but they're new to me. Bottom line. The sucker is still plaguing my efforts. Appreciate any other words of wisdom.
 
uninstall program

Found this and it works! Yay!

Originally Posted by GGJstudios View Post
While this thread is a few months old, I'll add this for those who might find it in a search:

UPDATE for OS X 10.9 Mavericks: It has been discovered that on this version of OS X, Finder may not produce search results from Library folders unless the search is started in the Library folder, even if System Files are included in the search criteria. You can either perform the following search once for your entire computer, then repeat it from the Library folders, or you may elect to use a Finder alternative app until this issue is resolved.

To manually remove an application and all associated files:
Launch Activity Monitor and change "My Processes" at the top to "All Processes", then make sure the app you want to remove is not running. If it is, quit the process before proceeding.

In some cases, when you try to quit a process, it automatically relaunches. If that is the case, you can check the following locations for apps that automatically launch on startup and delete any you don't need/want, including the app you want to delete:

System Preferences > Users & Groups > yourusername > Login Items (SL and older: System Preferences > Accounts > yourusername > Login Items)
In Finder, click Go > Go to Folder > /Library/LaunchAgents
In Finder, click Go > Go to Folder > ~/Library/LaunchAgents
In Finder, click Go > Go to Folder > /Library/StartupItems

Once you've removed the app from the startup list, restart your Mac and proceed with the uninstall process below.

Launch Finder (see image below) and search your entire hard drive for the app name (hopefully unique, such as Skype)

In Finder, select View > "as List", if you haven't already done so. Do not use "as Icons" for this procedure.

You can narrow the search to specific folders or search your whole Mac, which is preferred

In Snow Leopard and earlier, click "File Name" instead of "Contents" for better results.
In Lion and later, click the + button below the search term, then select "Name" "Contains" and enter the app name. (see image)
Attachment 357383
Click the + button below the search term to add criteria, then click the search criteria drop-down and select "Other...", then "System files"

Click the "aren't included" and change to "are included"

Sort by name, kind, date, etc. to identify components of the app, such as folders, .plist files, cache files. etc.

Delete all files and folders related to the app.

Don't empty your Trash until you've determined that everything is working OK, in case you need to restore something you deleted by accident.

A reboot might be necessary to completely remove some apps.
Attachment 338830
Click here to see a video demonstration of this procedure, created by simsaladimbamba.

Edit: In some rare instances, an app may create hidden files or folders. In such instances, follow steps 6 and 7, then repeat those steps to add another criteria, this time choosing "File visibility" > "Visible or Invisible". Then proceed with the remainder of the steps.
 
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