Uninstall Program

Discussion in 'Mac Basics and Help' started by shakey55, May 23, 2014.

  1. shakey55 macrumors member

    Joined:
    Apr 26, 2014
    #1
    I downloaded a program called playmemories home, which is camera import program. How do I uninstall this program correctly. It will not allow me to drag and drop into trash
     
  2. Quad5Ny macrumors 6502a

    Quad5Ny

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    Sep 13, 2009
    Location:
    New York, USA
    #2
  3. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #3
    Install iFileX to help you search for files named playmemories installed and delete them. Just search for playmemories in the search field and delete what comes up.

    If it still won't let you delete, reboot into safe mode and try again.

    From this it looks like there is a Mac version.
     
  4. DrNoci macrumors newbie

    Joined:
    Feb 14, 2015
    #4
    uninstall

    "Install iFileX to help you search for files named playmemories installed and delete them. Just search for playmemories in the search field and delete what comes up.

    If it still won't let you delete, reboot into safe mode and try again."


    FYI. I had similar problem and the above solution didn't work. Any other suggestions?
     
  5. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #5
    Can you provide more info on what you did and how you know it did not work?
     
  6. DrNoci macrumors newbie

    Joined:
    Feb 14, 2015
    #6
     
  7. DrNoci macrumors newbie

    Joined:
    Feb 14, 2015
    #7
    uninstall program

    Found this and it works! Yay!

    Originally Posted by GGJstudios View Post
    While this thread is a few months old, I'll add this for those who might find it in a search:

    UPDATE for OS X 10.9 Mavericks: It has been discovered that on this version of OS X, Finder may not produce search results from Library folders unless the search is started in the Library folder, even if System Files are included in the search criteria. You can either perform the following search once for your entire computer, then repeat it from the Library folders, or you may elect to use a Finder alternative app until this issue is resolved.

    To manually remove an application and all associated files:
    Launch Activity Monitor and change "My Processes" at the top to "All Processes", then make sure the app you want to remove is not running. If it is, quit the process before proceeding.

    In some cases, when you try to quit a process, it automatically relaunches. If that is the case, you can check the following locations for apps that automatically launch on startup and delete any you don't need/want, including the app you want to delete:

    System Preferences > Users & Groups > yourusername > Login Items (SL and older: System Preferences > Accounts > yourusername > Login Items)
    In Finder, click Go > Go to Folder > /Library/LaunchAgents
    In Finder, click Go > Go to Folder > ~/Library/LaunchAgents
    In Finder, click Go > Go to Folder > /Library/StartupItems

    Once you've removed the app from the startup list, restart your Mac and proceed with the uninstall process below.

    Launch Finder (see image below) and search your entire hard drive for the app name (hopefully unique, such as Skype)

    In Finder, select View > "as List", if you haven't already done so. Do not use "as Icons" for this procedure.

    You can narrow the search to specific folders or search your whole Mac, which is preferred

    In Snow Leopard and earlier, click "File Name" instead of "Contents" for better results.
    In Lion and later, click the + button below the search term, then select "Name" "Contains" and enter the app name. (see image)
    Attachment 357383
    Click the + button below the search term to add criteria, then click the search criteria drop-down and select "Other...", then "System files"

    Click the "aren't included" and change to "are included"

    Sort by name, kind, date, etc. to identify components of the app, such as folders, .plist files, cache files. etc.

    Delete all files and folders related to the app.

    Don't empty your Trash until you've determined that everything is working OK, in case you need to restore something you deleted by accident.

    A reboot might be necessary to completely remove some apps.
    Attachment 338830
    Click here to see a video demonstration of this procedure, created by simsaladimbamba.

    Edit: In some rare instances, an app may create hidden files or folders. In such instances, follow steps 6 and 7, then repeat those steps to add another criteria, this time choosing "File visibility" > "Visible or Invisible". Then proceed with the remainder of the steps.
     

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