I suspect no-one offers tips.
That sounds like a Genius appointment. Since there's no fee for that service, there will be no opportunity now, or in the future, to add a tip to $0.
Again, Genius appointment.
And another Genius appointment.
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Unionized Maryland Apple Store Workers Request 10% Raise and Option to Accept Customer Tips
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You can slip them a $10 or $20 today if you want, but making it formal at checkout is totally different. Once they start working for tips or commissions, their pay is now tied to how much they sell and they become salesmen. Maybe not right away, but over time, they will learn the game and try to upsell products that you don't need and pay less attention to everyone else. Eventually, that $10 or $20 tip will mean nothing to them.
Salesmen always have different priorities than hourly employees.
Put the "nobody is forcing you to tip" argument into perspective. Nobody is being physically or legally forced to tip. This is true, and I see nobody claiming that either.
But the tipping culture pushes a narrative of what is socially acceptable or good, and if you don't fall in line with that, you are considered one of the bad guys.
Rather than a reflection of the service received, somehow the tip is a reflection on the customer's character. But it is backfiring, because many people, like myself, have stopped caring. Call me a horrible person, but I don't care.
Whereas social norms have pressured me to care in the past, the pushy tipping culture has now trained me -- liberated me -- to stop caring.
The "nobody is forcing you to tip" argument is a red herring.
But the tipping culture pushes a narrative of what is socially acceptable or good, and if you don't fall in line with that, you are considered one of the bad guys.
Rather than a reflection of the service received, somehow the tip is a reflection on the customer's character. But it is backfiring, because many people, like myself, have stopped caring. Call me a horrible person, but I don't care.
Whereas social norms have pressured me to care in the past, the pushy tipping culture has now trained me -- liberated me -- to stop caring.
The "nobody is forcing you to tip" argument is a red herring.
reminder apple is sitting on 50 billion in cash and is not your friend
no one is forcing anyone to tip anywhere, but people definitely feel taken aback about seeing the tip option everywhere. some even feel obligated enough to add the tip (not me tho because uhh nope).
some employees are also snarky / give an attitude if $0 is selected. you can visibly hear/see their demeanor change.
I worked at Apple Retail for a while and I kept every single tip I ever got 😂. never got caught by management. I would always refuse at least twice, but then I would accept it and pocket it.
apparently we weren’t allowed or it would have to go to the managers. yeah right!
Such a challenge to live in the ‘free world’. You should come and try life with us ‘socialist’ muppets over here. Get paid properly, get benefits, can get tipped without a scandal. You know we can even walk into a hospital and get looked after for free when we’re sick. It’s pretty tough but we manage. We even have unions who help workers get better pay from faceless companies without random internet warriors inexplicably deriding the option.
You’re not selling the right kind of Apples to be asking for a tip!
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F That!! Too many people want tips these days!! Do your job get paid.. Why can't we be more like Europe in this sense!! I swear everywhere I go someone wants a tip for literally doing their job.
Most those other things are insane as well.. no one should get bereavement for a damn pet!!! This is crazy, fire them!
Most those other things are insane as well.. no one should get bereavement for a damn pet!!! This is crazy, fire them!
I can’t see Apple ever agreeing to asking for tips. That’s a real low-end ask for a high-end brand. Apple will let the store close before they agree to this.
I was going to quote their post with the same comments as you.
the ONLY way it would work for Genius Bar is if a repair was done and they have to pay or if they have to sign to pickup their device (and a tip option would show even if total is $0.)
but yeah… very unlikely for the GB and would be weird to see something implemented solely to tip them.
Any business in which the employees are getting tips is a business that’s under compensating said employees.
In much of Europe employees are paid a decent wage and don’t have to grovel for tips.
In much of Europe employees are paid a decent wage and don’t have to grovel for tips.
If they want tips, then Apple should cut them to the tipped wage, and cut list prices of the devices sold there an equivalent amount. Want to be paid like a waiter? Then be paid like a waiter.
Otherwise, nope. Won’t shop there. Tipping expectations are vastly out of whack these days. What’s next? Tipping at the grocery store meat counter?
Otherwise, nope. Won’t shop there. Tipping expectations are vastly out of whack these days. What’s next? Tipping at the grocery store meat counter?
Can’t wait to smash the no tip button in front of the Genius after waiting 45 mins to get my phone replaced and being upsold AppleCare+
For myself, if I can't afford to tip, I can't afford the service. If the service is so bad I am not tipping, I would feel shame to ever step foot in that establishment again.
I agree, having a tip screen during checkout would be insane!
I see tipping happen more at very high end establishments. If you are at a hotel and spending $5,000 a night, you had better tip big.
If the sales person shows me an option that costs me less money, I would tend to tip more.
I think it is more about not getting fired for accepting a tip and perhaps even having a jar where people can drop a tip if they want.
Love this. About time. These folks work hard, and should be ALLOWED to accept tips if customers offer them.