Unknown app stuck on waiting.

Discussion in 'iOS 8' started by nippyjun, Oct 3, 2014.

  1. nippyjun macrumors 65816

    Joined:
    Jul 26, 2007
    #1
    Hi,
    This morning I noticed this app on my phone. I can't delete it.
    I think it appeared after trying to download some apps this morning but the app store seemed to be down for a while.

    I have tried with no luck:

    1. logging out and then back in to the app store
    2. Rebooting phone
    3. looking in purchased section on phone to see if there is an app that isn't on the phone but says it is.
    4. Turning phone off and on.
    5. Downloading other apps.

    Any other suggestions to get rid of this?
     

    Attached Files:

  2. Stuke00 macrumors 68000

    Joined:
    Oct 11, 2011
    Location:
    Collinsville,IL
    #2
    Are you on wifi? You may see something like that if you try and download an app larger than the app store allows on cellular.
     
  3. nippyjun thread starter macrumors 65816

    Joined:
    Jul 26, 2007
    #3
    No difference with being on wifi or cellular.

    I try tapping on the x to delete the app but nothing happens.
    It says that it will delete " " and all it's data.

    So it thinks the name is " ".

    Sometimes I don't even get the x to delete it, it just wiggles.
     
  4. Hartmm90 macrumors newbie

    Joined:
    Oct 3, 2014
    #4
    Same happened to me this morning. Has no name and can't delete as well.
     
  5. nippyjun thread starter macrumors 65816

    Joined:
    Jul 26, 2007
    #5
    I'm not at home to connect my phone to my computer. If you are able to do this can you connect your phone, click on the phone in itunes, then see if that app has a name there.
     
  6. Hartmm90 macrumors newbie

    Joined:
    Oct 3, 2014
    #6
    Didn't see anything when I plugged the phone in. seems like the computer and iTunes doesn't even see it.
     
  7. nippyjun thread starter macrumors 65816

    Joined:
    Jul 26, 2007
    #7
    Does itunes say that there are any apps that need to be downloaded?
     
  8. Hartmm90 macrumors newbie

    Joined:
    Oct 3, 2014
    #8
    No I never got anything saying something like that.
     
  9. nippyjun thread starter macrumors 65816

    Joined:
    Jul 26, 2007
    #9
    did you have the issue this morning for a while of not being able to download any apps?
     
  10. Hartmm90 macrumors newbie

    Joined:
    Oct 3, 2014
    #10
    Yeah that's exactly what happened. Tried to download two apps and neither worked so I just left it. Then that showed up at some point and I can't get rid of it just like you.
     
  11. nippyjun thread starter macrumors 65816

    Joined:
    Jul 26, 2007
    #11
    Now under my icon it says nothing. Used to say waiting. Weird.

    Anyone else have any suggestions?
     
  12. Hartmm90 macrumors newbie

    Joined:
    Oct 3, 2014
    #12
    My "waiting" just went away as well.. Weird. I'm at a loss.
     
  13. nippyjun thread starter macrumors 65816

    Joined:
    Jul 26, 2007
    #13
    Did you try syncing the phone?
     
  14. Hartmm90 macrumors newbie

    Joined:
    Oct 3, 2014
    #14
    With iTunes? Yes I did. Nothing happened, just transferred other apps to my PC but still didn't bring anything over related to this ghost one.
     
  15. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #15
    Had an app that got stuck like that after updating to iOS 8.0. Nothing I tried would get it to go away. Ultimately just ended up restoring to the last backup and that basically got rid of it.
     
  16. macduke macrumors 604

    macduke

    Joined:
    Jun 27, 2007
    Location:
    Central U.S.
    #16
    It's the curse of the phantom app! #2Spooky2014
     
  17. nippyjun thread starter macrumors 65816

    Joined:
    Jul 26, 2007
    #17
    Have you had any apps that you updated since you noticed the unknown app?
    Have you installed any new apps since noticing the unknown app?
     
  18. Hartmm90 macrumors newbie

    Joined:
    Oct 3, 2014
    #18
    I don't know about any updating but have installed a couple apps since it happened, one of them being the app I couldn't download this morning.
     
  19. nippyjun thread starter macrumors 65816

    Joined:
    Jul 26, 2007
    #19
    me to.
    Have you tried to reset all settings? I haven't done that one.
     
  20. Hartmm90 macrumors newbie

    Joined:
    Oct 3, 2014
    #20
    Not yet. Been trying to avoid resetting so I don't have to go through tweaking everything again or pulling a backup but I may have to do that.
     
  21. nippyjun thread starter macrumors 65816

    Joined:
    Jul 26, 2007
    #21
    I saw this on another thread that someone had posted in the past. I don't have a way of trying this now with iExplorer.....

    I found a way to fix it but its very annoying because you have to use this method for each update.

    1. You need to SSH into your phone and delete the /var/mobile/Media/Downloads folder
    2. You can do this if you are jailbroken with iFile or unjailbroken with iExplorer

    Delete the folder shown above, reboot, install update. Rinse and Repeat until you are done updating.
     
  22. nippyjun thread starter macrumors 65816

    Joined:
    Jul 26, 2007
    #22
    Does anyone know of a way to use a computer app such as iFunbox to look on the iphone and see what the app is, or what is should be called.

    I looked on iFunbox but can't figure out where to look.
     
  23. Hartmm90 macrumors newbie

    Joined:
    Oct 3, 2014
    #23
    That sounds awful. Maybe I'll just move it to another page and ignore it lol
     
  24. nippyjun thread starter macrumors 65816

    Joined:
    Jul 26, 2007
    #24
    I would try to reset all setting but apparently there is a bug where it deletes all of your iCloud documents when you do that.
     
  25. Hartmm90 macrumors newbie

    Joined:
    Oct 3, 2014
    #25
    Not worth it then. I'll wait it out for a more stable update to do anything.
     

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