Unknown Error on iTunes Store

Discussion in 'Mac Apps and Mac App Store' started by mkflyfish, Jun 2, 2011.

  1. mkflyfish macrumors member

    mkflyfish

    Joined:
    May 30, 2011
    #1
    On all devices - IPAD2, iPhone, itunes on MBP

    Can't download apps on mobile devices, no error given.

    Can't sign into account on itunes, gives an unknown error occurred (5002), please try again later.

    Anyone else have this issue ?

    Michael
     
  2. drtimjones macrumors newbie

    Joined:
    Jan 20, 2009
    #2
    Hi Michael,

    I'm experiencing exactly the same problem on my iPhone, iPad2 and MacBook Air. Think it must be server side at Apple? I can't log into my account via iTunes but I am unable to log into my account via the Apple Store, however, I guess it has something to do with their automatic authentication for iTunes purchases.

    Cheers,

    Tim
     
  3. RobNor macrumors 6502

    Joined:
    May 29, 2010
  4. whathesaid macrumors regular

    Joined:
    Sep 6, 2010
    Location:
    UK
    #4
    I'm having the same problem, can't update any apps or even access my account on iTunes, says Error 5002.

    [​IMG]
     
  5. cmyster macrumors newbie

    Joined:
    May 28, 2011
  6. jaguar2119 macrumors newbie

    Joined:
    Jun 2, 2011
    #6
    Same problem. Don't know what it is. Its pretty annoying though
     
  7. zurichuk macrumors regular

    Joined:
    Feb 23, 2011
    #7
    Oh, I just got this trying to update 6 mobile apps (Itunes on MBP). I thought it was because I had recently moved my Itunes library, but forgot to delete them from the default area, I deleted them and they then updated.

    Now I've read this, and I think what I did wasn't relevent and I just got lucky
     
  8. mkflyfish thread starter macrumors member

    mkflyfish

    Joined:
    May 30, 2011
    #8
    Everything seems to be back up and running now.
     

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