UNKNOWN NAME ...

Discussion in 'iPhone' started by i1280, Aug 20, 2016.

  1. i1280 macrumors regular

    i1280

    Joined:
    Oct 23, 2012
    #1
    Since the last update, any call that comes into my Verizon 6s comes in as an UNKNOWN NAME. I no longer see the phone number. It's for any number that isn't in my contact. Numbers that used to show up no longer do.

    Anyone know how to fix this issue? It's almost a deal breaker.
     
  2. itsray macrumors 6502

    Joined:
    Jun 5, 2016
    #2
    try turning it off then on again? do a restore from a back up? toggle cellular off then back on?
     
  3. i1280 thread starter macrumors regular

    i1280

    Joined:
    Oct 23, 2012
    #3
    I did the turn off and on and nothing happened. Still does it.
     
  4. i1280 thread starter macrumors regular

    i1280

    Joined:
    Oct 23, 2012
    #4
    Tried the cellular on and off. Doesn't seem to be doing anything or helping it.
     
  5. ielessar macrumors regular

    Joined:
    Apr 29, 2015
    Location:
    WJ
  6. CEmajr macrumors 601

    Joined:
    Dec 18, 2012
    Location:
    Charlotte, NC
    #6
    Check your Verizon account to make sure you don't have some type of caller id feature enabled. I remember a few years back on T-Mobile they had me signed up for a free trial of their Name ID feature and cell phone callers were showing up as "Wireless Caller" instead of showing their phone numbers.
     
  7. Ticocg59 macrumors member

    Joined:
    Nov 16, 2014
    Location:
    Fresno,Ca.
    #7

    Try a hard reset..
     
  8. Cryates macrumors 68000

    Joined:
    Nov 19, 2013
    Location:
    Chattanooga, TN
    #8
    Believe there is a $2.99 Caller ID with Verizon, so I assume that is what you have on your account. This wouldn't be an iPhone issue to my knowledge.
     
  9. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #9
    I'd call your carrier.
    That's something that needs to be corrected on their end.
    Just tell them your called ID doesn't work any more.
     
  10. i1280 thread starter macrumors regular

    i1280

    Joined:
    Oct 23, 2012
    #10
    Turns out this was on Verizon's end. They had some sort of caller id offering that went on my phone for free and was screwing it up. Thanks all for the suggestions.
     

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