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psun786

macrumors member
Original poster
Jul 9, 2013
41
31
I switched from another carrier to Sprint a few months ago and have been using my own sim-free iPhone 6. When iPhone 7 came out, I purchased 2 of them from Sprint customer service (paid in full).

The phone arrived today, I am surprised they are not unlocked. How easy is it to get Sprint unlock them immediately without waiting 50 days? Is Sprint more lenient toward international unlock than domestic unlock?

Many thanks in advance!
 
50 days is the policy. They will unlock for international but you have a 50 day wait for domestic.
 
They won't unlock even though you're paid in full? And have been a customer for a few months?

Maybe try calling customer service again.
 
They won't unlock even though you're paid in full? And have been a customer for a few months?

Maybe try calling customer service again.

Thanks, I haven't called them yet. But there ToS say 50 days for domestic.
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50 days is the policy. They will unlock for international but you have a 50 day wait for domestic.

Actually, I only need them to unlocked it for international use. Is there a waiting period for international unlock? Thanks
 
Actually, I only need them to unlocked it for international use. Is there a waiting period for international unlock? Thanks
Nope. Just call and ask for the international services department, or find them on the web.

They may ask you where you're going, just make something up if you aren't going anywhere.
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They won't unlock even though you're paid in full? And have been a customer for a few months?

Maybe try calling customer service again.
That won't do any good.

Their policy states a device must be active for 50 days on an account in good standing before they will unlock. Even if you paid full price for your device.

And in case anyone wants to cite the unlock 'law', that law allows them the leeway to do this.
 
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