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caremail0

macrumors newbie
Original poster
Jul 27, 2014
4
0
Hi, I bought an AT&T iPhone 5s 64GB on craigslist from the original owner. I tried to get it unlocked using AT&T unlock request online since I am a previous AT&T member. I submitted a few requests because I was having issues getting a confirmation email so now it keeps denying me an unlock because it says "We cannot complete your request because this account has reached the maximum number of unlock requests allowed during a given period"

I called AT&T and they are no help because they say the cannot find my number in the system. The original owner also tried to do the request and got the same message as me. AT&T said its because there were too many request on the imei of the phone. The original owner says AT&T said the iPhone is out of contract.

The iPhone has warranty on it and I got a Replacement one through apple which has a new imei number. The new iPhone I got is unactivated. I want to unlock it to use for Tmobile. I tried putting a tmobile sim in it to activate it but it didnt work.

My question is, Should I activate it with my friend's AT&T sim card and have my friend submit the device unlock request for this replacement iPhone? (Not sure if it will unlock for sure)

Or should I not activate the iPhone so it will be easier to unlock it a different way?
 

Allthings-I

macrumors 6502
Jul 25, 2014
390
58
Hi, I bought an AT&T iPhone 5s 64GB on craigslist from the original owner. I tried to get it unlocked using AT&T unlock request online since I am a previous AT&T member. I submitted a few requests because I was having issues getting a confirmation email so now it keeps denying me an unlock because it says "We cannot complete your request because this account has reached the maximum number of unlock requests allowed during a given period"

I called AT&T and they are no help because they say the cannot find my number in the system. The original owner also tried to do the request and got the same message as me. AT&T said its because there were too many request on the imei of the phone. The original owner says AT&T said the iPhone is out of contract.

The iPhone has warranty on it and I got a Replacement one through apple which has a new imei number. The new iPhone I got is unactivated. I want to unlock it to use for Tmobile. I tried putting a tmobile sim in it to activate it but it didnt work.

My question is, Should I activate it with my friend's AT&T sim card and have my friend submit the device unlock request for this replacement iPhone? (Not sure if it will unlock for sure)

Or should I not activate the iPhone so it will be easier to unlock it a different way?

I would think that because your IMEI has been sent to the system SOO many times, no matter whose account you use now will result in the unlock request being rejected.

You should have been more patience and instead done things slowly.

The only way to 100% unlock your iPhone now I would say is via the premium AT&T services offered by certain websites.

I recommend checking out the websites mentioned by other members in this thread: https://forums.macrumors.com/threads/1398957/
 

thetechfixer

macrumors 6502
Apr 21, 2010
267
0
Canada
Since it was a Replacement iPhone 5, I do not think it can be unlocked. I might be wrong though but I heard you cannot.
 
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