It's not really my phone, its a friend's of mine. She's had her phone for over 3 months, but T-mobile service sucks in the area where we live so she wants to sell her phone and get Verizon, but the person who wants to buy it needs it to be unlocked. Her account is still active and she'll pay off her phone, so T-mobile does unlock phones? I'm sure she would rather go through them that a 3rd party unlocking service.