I received a touch over a year ago that I never opened, I had another one. I planned to give this one as a gift at Christmas and wanted to charge the battery, I got the plug symbol. Ended up buying a another one for the gift. I tried to restore the touch didn't work. Tried to recover the touch didn't work, got most of the error messages. I've tried the hold power and wake button and release didn't work. I've tried to downgrade the firmware, upgrade the firmware didn't work. I've tried to downgrade itunes didn't work. I've tried most of the solution on the internet. It is out of warranty from Apple and I would like to try everything I can before I take it in to Apple. Can someone please help me.