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bigchrisfgb

macrumors 68000
Original poster
Jan 24, 2010
1,516
707
So I got my iPhone 5, when I did I got it from another provider and backed up all the data from my iPhone 4. Because of this the iPhone 5 came with it's own number however I'm currently in the process of getting my number transferred to my new provider for my iPhone.

My iPhone 5 now though has 2 phone numbers it receives iMessages off, I want to delete the phone number my iPhone 5 came with but it won't let me (it's shaded out and won't let me un click it).

To make matters worse on my iTunes account I don't have any mobile numbers listed so I can't do it from there either.

So any ideas?, I don't want to use the new number I have been given and I don't want to get iMessages from random people once the number has been reassigned to someone else.

I have been able unclick on that number for my Macbook Pro, but on both my iPhone 4 and iPhone 5 I cannot delete that number from receiving iMessages.
 
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So I got my iPhone 5, when I did I got it from another provider and backed up all the data from my iPhone 4. Because of this the iPhone 5 came with it's own number however I'm currently in the process of getting my number transferred to my new provider for my iPhone.

My iPhone 5 now though has 2 phone numbers it receives iMessages off, I want to delete the phone number my iPhone 5 came with but it won't let me (it's shaded out and won't let me un click it).

To make matters worse on my iTunes account I don't have any mobile numbers listed so I can't do it from there either.

So any ideas?, I don't want to use the new number I have been given and I don't want to get iMessages from random people once the number has been reassigned to someone else.

I have been able unclick on that number for my Macbook Pro, but on both my iPhone 4 and iPhone 5 I cannot delete that number from receiving iMessages.

Once your Port Request completes, the "new" number should completely disappear from the phone.

If iMessage somehow retains it (not sure about this because I worked on the carrier side) then I'm not sure what to do. Probably a full Erase All Content And Settings to start fresh with your "old" ported number.
 
Once your Port Request completes, the "new" number should completely disappear from the phone.

If iMessage somehow retains it (not sure about this because I worked on the carrier side) then I'm not sure what to do. Probably a full Erase All Content And Settings to start fresh with your "old" ported number.
Thanks.

Also my iPhone 4 is being sold, so I'm right just erasing it and then starting it up again (without my sim card in) will make it so nothing to me is related on that phone?
 
Thanks.

Also my iPhone 4 is being sold, so I'm right just erasing it and then starting it up again (without my sim card in) will make it so nothing to me is related on that phone?

Correct. Erase All Content and Settings makes it a "brand new' phone basically.
 
I encountered this after porting too. You will need to manually change your number in General > Phone> your number
 
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