Unregistering MacBook Pro on Apple site as I got MacBook Pro replacement

[Artmuzz]

Hi,

Nearly to weeks ago I bought a brand new MacBook Pro and registered it through the Apple website. However, I had a DVD superdrive failure on it and took it back to PC World where they gave me a replacement.

My question is how can I unregister my old MacBook Pro that I took back to the shop?

The reason I ask is that once the MacBook Pro (that I took back) gets repaired it will probably be put on the Apple Refurbished site and the person who buys it will not be able to register it as it is already registered in my name.

Please advise

Art

 

[Artmuzz]

Another question is do all UK stores like Comet, Currys, John Lewis and PC World send broken Macs back to Apple? Or do they fix the machines themselves and resell?

 

[lag1090]

Don't worry about deregistering your serial.

If Apple's any good at the refurb process, they should automatically clear your serial from their database, or assign the unit a new serial when it is resold.

I don't recall them doing the former with Macs that they had replaced for me, so I think the latter is much more likely.

Either way, it's not your problem to be concerned with.

 

[Mal]

Correct, the unit will be given a new serial number (starting with RM) if it's sold refurbished.

jW

 

[techound1]

Correct, the unit will be given a new serial number (starting with RM) if it's sold refurbished.

jW

They used to do that pre-UB. I just looked at my uni-refurb MBP and there's no overt reference to its refurb origins in the SN.

But, as someone pointed out earlier, they must clear the data or reassign SN - otherwise it would be a nightmare for apple service to track.

 

[Habitus]

Hi,

Nearly to weeks ago I bought a brand new MacBook Pro and registered it through the Apple website. However, I had a DVD superdrive failure on it and took it back to PC World where they gave me a replacement.

My question is how can I unregister my old MacBook Pro that I took back to the shop?

The reason I ask is that once the MacBook Pro (that I took back) gets repaired it will probably be put on the Apple Refurbished site and the person who buys it will not be able to register it as it is already registered in my name.

Please advise

Art

I suggest contacting AppleCare; they can address this issue.

Habitus