Unreliable "Release Date" listings in iPhone App Store app

Discussion in 'iOS Apps' started by Whab, Mar 13, 2009.

  1. Whab macrumors newbie

    Joined:
    Mar 13, 2009
    Location:
    Montreal
    #1
    Hi,
    Did anyone else notice a problem with the "Release date" listings in the Categories section of the App Store on the iPhone/iPod Touch? These listings look ok under iTunes, but appear quite random through the App Store app. Some of my recently updated apps have simply disappeared from these listings which does not seem to be ordered by release date anymore...

    Will
     
  2. fishkorp macrumors 68020

    fishkorp

    Joined:
    Apr 10, 2006
    Location:
    Ellicott City, MD
    #2
    Unless you manually change the availability date in iTunes Connect for the app it will keep the release date of the original version. A new version of an app doesn't change its release date unless you go in and change it yourself.
     
  3. Whab thread starter macrumors newbie

    Joined:
    Mar 13, 2009
    Location:
    Montreal
    #3
    I'm aware of that, and the problem is not with my apps (they appear ok in the listings provided by iTunes) but with the way the "Release Date" listings sort the apps on the AppStore application running on iPhone or iPod Touch: the apps order does not reflect anymore their release dates on both my iPhone and iPod touch. I've noticed that on the Canadian AppStore, and this problem started a few days ago. Just wondering if anyone else has noticed a similar problem...
     
  4. JWBlue macrumors member

    Joined:
    Aug 21, 2008
    #4
    yes, noticed it when itunes 8.1 was released. I can't figure out any pattern to the sort order.
     
  5. zerogate macrumors newbie

    zerogate

    Joined:
    Oct 28, 2008
    Location:
    Oakley, CA
    #5
    Update release date

    Change date in pricing section after new version to date approved or any day before if that doesn't work. Right now it is all over the board for sure.
     
  6. Mastidon macrumors member

    Joined:
    Aug 19, 2008
    #6
    It is EXTREMELY upsetting to me as a developer. This is the only way people can find out our apps are available. Most people only check the phone and not iTunes for what's new.

    My app MyWingman which was first released on March 6th and had an update on last Friday is around #200 in the what's new list for Social Networking.

    Does nybody know if there is a way to report this to somebody at Apple who will actually fix it?
     
  7. Whab thread starter macrumors newbie

    Joined:
    Mar 13, 2009
    Location:
    Montreal
    #7
    I did report the problem through iTunes Connect (bottom link "Still have a question? Click here to contact your representative" in FAQs section) but have not heard back from Apple. I'm surprised that there are not more complaints from developers, maybe the problem does not occur for everyone.
     
  8. Mastidon macrumors member

    Joined:
    Aug 19, 2008
    #8
    I think it does. I have asked several people to check for me and they all report the same issue. I just don't think enough developers are tracking it at the same level like we do hence not the large outcry. Not to mention, I think we all hoped it would have been fixed days ago.
     
  9. JWBlue macrumors member

    Joined:
    Aug 21, 2008
    #9
    There's a huge thread on apple dev discussion boards about this very same topic that's going on for days. Devs do notice.

    FWIW, an update to my game was approved just as this started to happen. I still saw a 80%+ increase in sales over the next 2 days until it started leveling off again as usual.
     
  10. blained macrumors newbie

    Joined:
    Dec 11, 2008
    #10
    Yes, developers definitely notice this! It took a very long time for me to find my Fit Phone app. It's almost like it's displaying some apps based on when they were first released. Since I have one of the first workout logs that was in the store it's many, many pages deep on the iPhone. But it's fine in iTunes. Very annoying. I have not released a new version since the new iTunes was released. I'm hoping releasing a new version will fix the problem.
     
  11. Mastidon macrumors member

    Joined:
    Aug 19, 2008
    #11
    My update was released after the problem started so I'm sorry to tell you that an update won't fix it. The only hope we have is for Apple to do so.
     
  12. iam69 macrumors newbie

    Joined:
    Mar 18, 2009
    #12
    I have the same problem in the Norwegian store. The release list have not been updated for at least 6 days :confused: And my app never made it to the release list, it only show up by seach
     
  13. Whab thread starter macrumors newbie

    Joined:
    Mar 13, 2009
    Location:
    Montreal
    #13
    The problem has been finally fixed (at least on canadian AppStore)!
     

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