Unresponsive area on iPhone 3G touch screen

Discussion in 'iPhone Tips, Help and Troubleshooting' started by nad8e, Aug 4, 2010.

  1. nad8e macrumors regular

    Joined:
    Jul 17, 2008
    Location:
    hellinois
    #1
    I have an iPhone 3G with an unresponsive area from the top of the screen (where it shows the "service" part of "no service") all the way down through the E S D Z and X keys. :( This makes life miserable when trying to type in an app that won't work in landscape mode!

    I have restarted the phone multiple times. Could this be caused by a loose cable? Or is this likely a broken screen? I did replace the screen about 6 months ago.

    I'd really appreciate some thoughts before I buy a new screen!

    PS: No, I don't want to buy a new phone. And, I really doubt a restore will fix this issue.
     
  2. housemusic101 macrumors newbie

    Joined:
    Nov 14, 2007
    #2
    Take it to the Apple Genius Bar.

    Last year on my 3G, the whole bottom row was unresponsive (dead strip). Was right after 1 year warranty and I really didn't want to have to buy a new phone myself only 1 year into contract at the price. He offered to open up phone for free and reset a cable as first option for free. It worked.

    Because at first I did all the restoring and it didn't help.
     
  3. nad8e thread starter macrumors regular

    Joined:
    Jul 17, 2008
    Location:
    hellinois
    #3
    I'll actually do it myself as I've opened the phone before. If it's just the cable, no use buying a new digitizer if it's just a loose cable!

    Thanks!
     

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