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Unresponsive iPhone 7 plus

E

Edge1978

macrumors 6502
Original poster
Has anyone had the issue where their phone would just freeze? And the only way to fix it is to do a hard reset? This has happened to be twice...anyone else?
 
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Edge1978 said:
Unfortunately it won't even let me lock it. None of the buttons work. The lock or volume buttons
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Hook it up to iTunes and do either a restore from a backup or a complete restore. If that clears it then you'll know it was a software issue.
 
It has happened to me twice. I was able to recover the 2nd time by starting the camera. All buttons froze including the home.
 
Newtons Apple said:
It has happened to me twice. I was able to recover the 2nd time by starting the camera. All buttons froze including the home.
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Happened to me this morning and I dont know what I did to start it up.Hard reset was not working,nor the touchscreen.Somehow it resetted.Was your touch working?
 
Mine froze during restore, physical buttons were working but the screen won't input any touch. So I can't do anything. I can activate voice control by holding down the home button and that's all.
 
Radon87000 said:
Happened to me this morning and I dont know what I did to start it up.Hard reset was not working,nor the touchscreen.Somehow it resetted.Was your touch working?
Click to expand...

None of my buttons would respond including volume and home. Touch was working as I was able to swipe up and get to the camera. When I did the buttons started responding again.

This happened with out any warning. Not too concerned as it only happened twice and I am sure that people's iPhone are sending this data to Apple.
 
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