Unresponsive iPhone 7 plus

Discussion in 'iPhone' started by Edge1978, Oct 14, 2016.

  1. Edge1978 macrumors 6502

    Joined:
    Sep 11, 2011
    #1
    Has anyone had the issue where their phone would just freeze? And the only way to fix it is to do a hard reset? This has happened to be twice...anyone else?
     
  2. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #2
    My phone freezes, but simply locking the phone and unlocking resolves the issue.
     
  3. Edge1978 thread starter macrumors 6502

    Joined:
    Sep 11, 2011
    #3
    Unfortunately it won't even let me lock it. None of the buttons work. The lock or volume buttons
     
  4. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #4
    Possibly a future software update could resolve this issue.
     
  5. Beards macrumors 6502a

    Beards

    Joined:
    Mar 22, 2014
    Location:
    Derbyshire UK
    #5
    Hook it up to iTunes and do either a restore from a backup or a complete restore. If that clears it then you'll know it was a software issue.
     
  6. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #6
    It has happened to me twice. I was able to recover the 2nd time by starting the camera. All buttons froze including the home.
     
  7. Radon87000 macrumors 603

    Joined:
    Nov 29, 2013
    #7
    Happened to me this morning and I dont know what I did to start it up.Hard reset was not working,nor the touchscreen.Somehow it resetted.Was your touch working?
     
  8. iBug2 macrumors 68040

    Joined:
    Jun 12, 2005
    #8
    Mine froze during restore, physical buttons were working but the screen won't input any touch. So I can't do anything. I can activate voice control by holding down the home button and that's all.
     
  9. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #9
    None of my buttons would respond including volume and home. Touch was working as I was able to swipe up and get to the camera. When I did the buttons started responding again.

    This happened with out any warning. Not too concerned as it only happened twice and I am sure that people's iPhone are sending this data to Apple.
     
  10. kis macrumors 65816

    Joined:
    Aug 10, 2007
    Location:
    Switzerland
    #10
    I've had lots of app freezes, but double-tapping the home button has so far always gotten me out of it
     

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