Unresponsive Macbook, please help!

Discussion in 'MacBook' started by bruceleera, Nov 12, 2009.

  1. bruceleera macrumors newbie

    May 20, 2008
    I got a 3 year old white macbook. I was surfing the net when suddenly it turned off. On restart, I got the grey screen for a while, the a picture of a file with a question mark in it, waited for ten minutes, still the file. I have done the following:

    1.- Reset the PRAM: I use the combination of keys, and it reboots, but on rebboting it goes back to the picture of the file.
    2.- Use the option key on startup: I get a grey screen with the curso on it, which I can move with my mouse, but no buttons to click or nothing.
    3.- Use the X key: as if doing nothing
    4.- Resseting the SMC: as if doing nothing

    What are my options? Can anyone help me please, I really can´t afford to be without a computer right now!
  2. TEG macrumors 604


    Jan 21, 2002
    Langley, Washington
    The "?" Means that the computer cannot find a valid operating system on the computer. This may be as simple as the kernel is corrupt or some files are locked, or it may mean that the Hard Drive is dying (although that usually is a red "NO" Slash). Try inserting an OS X Disc and holding down 'C' while booting, then running disk utility to see if it can be fixed, otherwise you may need to reload the OS.

  3. bruceleera thread starter macrumors newbie

    May 20, 2008
    Thanks, but I forgot to mention I got a burnt CD drive (to add insult to the injury)!
    Please help me on how to boot it without a cd!
  4. NewMacbookPlz macrumors 68040


    Sep 28, 2008
    You'll either have to buy/borrow an external DVD drive or create a bootable USB thumb-drive using somebody elses Mac with a functional optical drive (hackintosh tutorials will tell you how to do this).
  5. bruceleera thread starter macrumors newbie

    May 20, 2008
    Still need help!

    I got to boot using leopard mounted on a thumb drive. But on instalation, when it asks which drive to install, nothing appears, no picture of the hard drive! Also on the system profiler, on the SERIAL-ATA tab, it does not list any hard drives.
    Does this mean that the hard drive is Kaput? Or is there a way to still save my system? PLEASE HELP

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