Unresponsive Screen Issues. Need a solution.

Discussion in 'iPhone' started by thebrettclark, Feb 12, 2016.

  1. thebrettclark macrumors newbie

    thebrettclark

    Joined:
    Feb 12, 2016
    Location:
    Richmond, KY
    #1
    For the last several weeks I've had instances of my screen becoming unresponsive. I have to press the sleep/wake button and unlock my phone to get it to work but sometimes I have to do it multiple times before it works again. Its an intermittent issue and I never know when it'll decide to act up.

    I've also had issues with the screen acting like I'm swiping the screen multiple times even when I'm not actively holding it. For instance I use Spotify in the car and during the middle of a song it'll try to play another song like I've swiped the screen even though its sitting on my dashboard.

    I haven't tried restoring my phone yet but just wanted to ask the community if they'd heard of anything similar.
     
  2. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    What models phone do you have?

    Is it under warranty?

    Been dropped or damaged?
     
  3. thebrettclark thread starter macrumors newbie

    thebrettclark

    Joined:
    Feb 12, 2016
    Location:
    Richmond, KY
    #3
    6 Plus 16 GB

    not under warranty

    never dropped or damaged.
     
  4. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #4
    You can try a restore but it sounds like it could be hardware. Only way to know is make a good back up and have at it.

    There are several other threads below in "Similar Threads"
     
  5. thebrettclark thread starter macrumors newbie

    thebrettclark

    Joined:
    Feb 12, 2016
    Location:
    Richmond, KY
    #5
    That's what I was afraid of. I've been looking into the similar threads too
     

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