Unresponsive Scrolling Since 12.1

penajmz

macrumors 68040
Original poster
Sep 11, 2008
3,797
4,025
New York City
Hi everyone,

Since updating ti 12.1 I have been having this issue of unresponsive scrolling. What happens is let's say I'm scrolling in safari and I'm continuously scrolling, sometimes my finger won't register the scrol, the screen will not register my finger at all.

This happens also when I scroll then tap the screen to stop the scrolling but my finger is not register so the scrolling just continues until I tap again.

I put this in the iOS section because it's happening on both my Xs max and my new 12.9 iPad Pro so I am assuming is an iOS issue and not a device issue.

Has anyone else experienced this? Any ideas on how to fix it?
 

I7guy

macrumors Core
Nov 30, 2013
22,620
10,495
Gotta be in it to win it
The easiest thing to do is to restart the phone and see if that helps.

I haven't seen that on my 6s, but now that you mention it, I'll keep a close eye out on safari.
 

atmuwben

macrumors member
Nov 9, 2013
76
22
I’m seeing something similar on the iPad Pro 11”. Mostly replicated with the Safari back button:
Browse a forum thread.
Hit back button and touchscreen doesn’t respond to scrolling.
Lift finger then it responds.​

Restarting fixes for awhile.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
48,523
17,181
I’m seeing something similar on the iPad Pro 11”. Mostly replicated with the Safari back button:
Browse a forum thread.
Hit back button and touchscreen doesn’t respond to scrolling.
Lift finger then it responds.​

Restarting fixes for awhile.
Doesn't respond if you start scrolling right after hitting the back button, or even if you wait a moment to allow the page and everything related to load again before scrolling?
 

LoveToMacRumors

macrumors 68020
Feb 15, 2015
2,407
2,004
Canada
Hi everyone,

Since updating ti 12.1 I have been having this issue of unresponsive scrolling. What happens is let's say I'm scrolling in safari and I'm continuously scrolling, sometimes my finger won't register the scrol, the screen will not register my finger at all.

This happens also when I scroll then tap the screen to stop the scrolling but my finger is not register so the scrolling just continues until I tap again.

I put this in the iOS section because it's happening on both my Xs max and my new 12.9 iPad Pro so I am assuming is an iOS issue and not a device issue.

Has anyone else experienced this? Any ideas on how to fix it?
I have the exact same problem, but mostly in the Facebook App
 

atmuwben

macrumors member
Nov 9, 2013
76
22
Doesn't respond if you start scrolling right after hitting the back button, or even if you wait a moment to allow the page and everything related to load again before scrolling?
Right, even if I wait for many seconds it will not scroll.
 

atmuwben

macrumors member
Nov 9, 2013
76
22
However, does scroll with Apple Pencil (2nd gen).

Finger = does not scroll
AP = scrolls
 

ManuCH

macrumors 6502a
May 7, 2009
533
157
Switzerland
I'm also seeing this mostly on apps compiled with the old SDK (Facebook and Instagram being the major culprits). Facebook has reverted to the old SDK for some reason (probably compatibility to old phones running old iOS versions) and with that it broke the experience for those using new phones.
 

Der Keyser

macrumors regular
Aug 18, 2016
223
144
Well the 12.9” 2017 Ipad pro has a widespread issue with touch not working intermittently.
Thousands of users are experiencing it, but somehow Apple has been able to make the issue stay under the radar.
But since you are seeing it on your XR as well, you are probably seeing another issue.
 

doxielover

macrumors 6502a
Apr 12, 2011
855
101
CA
The easiest thing to do is to restart the phone and see if that helps.

I haven't seen that on my 6s, but now that you mention it, I'll keep a close eye out on safari.
What iOS are you in? I’m still on 12.0 on my 6s Plus not sure if I should update to 12.1.2. I’ve been having battery drain problems.
 
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