Unresponsive Touch Bar Issues

Discussion in 'MacBook Pro' started by Cougarcat, Jan 21, 2017.

  1. Cougarcat macrumors 604

    Joined:
    Sep 19, 2003
    #1
    Anyone else experiencing unresponsive touch bar issues? Once in a while the touchbar will cease to recognize input. It doesn't freeze--it will still contextually update. I have to restart to make it work again. Even if I quit "Touch Bar Agent" in Activity Monitor, it won't come back.

    I just want to be confident that this is a software thing, and not a more serious hardware issue.
     
  2. Sanpete macrumors 68020

    Joined:
    Nov 17, 2016
    Location:
    Utah
    #2
    I had a freeze, which resolved itself after a minute or so, but not what you describe.
     
  3. myscrnnm macrumors 65816

    myscrnnm

    Joined:
    Sep 16, 2014
    Location:
    Seattle, WA
    #3
    Same here. I have had the Touch Bar freeze on me once, but it was just stuck on the volume control. Would be interested to know if OP is using the 15" model.
     
  4. Cougarcat thread starter macrumors 604

    Joined:
    Sep 19, 2003
    #4
    It's the 13". The last time it happened, I didn't bother restarting and it came back on its own somehow...eventually.
     
  5. SurajP macrumors newbie

    SurajP

    Joined:
    Oct 21, 2016
    #5
    The only way I have found to clear this issue is to log out or restart.
     
  6. Cougarcat thread starter macrumors 604

    Joined:
    Sep 19, 2003
    #6
    Are you up to date? I haven't experienced this issue since around 10.12.3.
     
  7. Benito macrumors 6502a

    Benito

    Joined:
    Jan 5, 2010
    Location:
    Toronto, Canada
    #7
    Yesterday on a couple of occasions while using Messages the touchbar would fail to work. The touch bar would have the correct icons on it for Messages, but when I clicked on any of the icons the touch bar would go blank. It would keep doing that until I closed Messages and restarted. After a short while it would happen again.
     
  8. interessiert macrumors member

    Joined:
    Nov 11, 2012
    #8
    In a German review video the test device showed same failure (sometimes working, sometimes vanishing and not responsive) - after long discussions with Apple Support (guarantee) the whole MBP was replaced - so better contact support and start the replacement procedure... ;)
    payoff: at the day of arrival the old machine worked properly since weeks of failure :confused:
     

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