Unresponsive touch screen in iOS 8.0.2

Discussion in 'iOS 8' started by AndrewMRiv, Oct 14, 2014.

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  1. AndrewMRiv, Oct 14, 2014

    AndrewMRiv macrumors regular

    AndrewMRiv

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    Oct 29, 2013
    #1
    I am trying to figure out if this issue is something that iOS 8.0.2 users are also experiencing or if I am just experiencing hardware issues.

    What happens is that sometimes when I tap on a certain area of the screen, a different part of the screen gets affected. It makes unlocking my iPhone a bit challenging at times.

    Typically, putting the phone to sleep and then waking it back up will temporarily solve the issue but it comes back at random.

    Is anyone else experiencing a similar issue or should I make an appointment at the Genius Bar?

    Thank you
     
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  2. 700-Grizz, Oct 14, 2014

    700-Grizz macrumors 6502

    700-Grizz

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    #2
    Nope, the first I have heard of it, does it do it all the time? If so take it to G-bar and show them, you will probably get a new phone as it sounds like the touch screen/digitizer has issues and is def hardware related
     
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  3. macduke, Oct 14, 2014

    macduke macrumors G4

    macduke

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    #3
    One time Safari was doing that for me with links. I'd have to tap above the links to get them to work. Force quit the app and haven't seen the issue since (it was on iOS 8).

    The main bug I've seen is my lock screen will become unresponsive sometimes. It won't let me swipe on items or bring up control center. Often times l have to hit the lock button and try again, and rarely it takes a third try.
     
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  4. fosking, Oct 14, 2014

    fosking macrumors member

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    #4
    I'm also experiencing problems with 8.0.2. Sometimes the part of the screen I want to touch just becomes unresponsive. I didn't have this problem before 8.0.2. I've got an iPhone 6 Plus.
     
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  5. paulie6978, Oct 14, 2014

    paulie6978 macrumors 6502a

    paulie6978

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    #5
    this has been happening to me as well every once and a while.
     
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  6. youknome, Oct 14, 2014

    youknome macrumors 6502a

    youknome

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    #6
    Yep that's a problem I'm encountering too. Especially in Safari which seems to be the worst one. I have myself having to tap repetitively for it to respond.
     
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  7. Bulldog Dave, Oct 14, 2014

    Bulldog Dave macrumors member

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    #7
    I'm having the same problem only on a iPad mini. My iphone6 is ok so far.both upgraded to 8.02 at the same time.
     
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  8. AndrewMRiv, Oct 15, 2014
    Last edited: Oct 15, 2014

    AndrewMRiv thread starter macrumors regular

    AndrewMRiv

    Joined:
    Oct 29, 2013
    #8
    Thank you for all of your responses. I have made a genius bar appointment and I will write back about how it went so that you can all know for sure if the issue is hardware or software related.

    My only concern is that since it happens at random, I may not be able to get my phone to "act up" in front of the genius making myself look like a fool :eek:.

    Thank you again, everyone!

    Edit: I saw a genius and it turned out to be a hardware issue. If you were experiencing something like this, you should consider making an appointment with the local Apple Store Genius Bar near you.

    The Genius showed me that my screen was coming loose in the top left due to my battery swelling & expanding. They were unable to replace the battery and screen so they just ended up giving me a new iPhone. It was a sweet deal. I can see why Apple has such high customer satisfaction ratings.
     
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7 October 14, 2014