Unresponsive trackpad/keyboard on Halswell rMBP

[hotttnickkk]

Hi guys.. anyone else who have bought Halswell rMBP experiencing this issue?

I've got my rMBP for less than a week and this issue is happening 1-2 times a day now and it's getting really annoying...

Do you think it's a hardware or a software issue?

Should I call Apple?

 

[marc55]

I would call Apple to at least have the problem documented.

 

[jawee]

https://www.macrumors.com/2013/10/3...kpad-issue-in-new-13-inch-retina-macbook-pro/

They're working on a fix. 🙂

 

[wbtlevi]

This has been found to be a software fault. If you close your computer for about a minute and then reopen it, it will start responding. I have the same issue.

 

[osxyz]

Same issues here. They did not mention whether it's software or hardware, but software seems to be way more likely. You can connect a USB 2.0 device and the freezing won't occur.

There are lots of devices affected, see https://discussions.apple.com/thread/5481839?start=1470&tstart=0