"Unsupported Media" warning - AVCHD - files not recognized

Discussion in 'Digital Video' started by karlw, Aug 29, 2010.

  1. karlw macrumors newbie

    Joined:
    Feb 23, 2007
    Location:
    New Mexico
    #1
    I've done plenty of shooting with my Canon Vixia HF11, and had excellent luck using Log & Transfer in FCE4.0.1 on my iMac and Leopard 10.5.8. Now, it suddenly does not seem to recognize the files. I get a warning like this:

    "KW 16 GB SD" contains unsupported media or has an invalid directory structure. Please choose a folder whose directory structure matches supported media."

    I've done a search on this topic and seen several threads where others also have this problem. However, I have not seen any solutions other than purchasing Toast, using a BlueRay transfer, etc. and even some of those did not seem to work.

    Has anyone found a way naively, without complicated 3rd party steps, so this can be resolved?

    Thanks in advance for your help.
     
  2. karlw thread starter macrumors newbie

    Joined:
    Feb 23, 2007
    Location:
    New Mexico
  3. martinX macrumors 6502a

    martinX

    Joined:
    Aug 11, 2009
    Location:
    Australia
    #3
    I'd say the clue is in "invalid directory structure". Reformat your card.

    As to what to do about the files already there, I think you may have to use a third-party app to convert MTS to MOVs. Clip Wrap will do it for $50.
     
  4. karlw thread starter macrumors newbie

    Joined:
    Feb 23, 2007
    Location:
    New Mexico
    #4
    Thanks for jumping in.

    Yeah, I did format the card after pulling the files into a folder on the HDD.

    It does appear that something like this is the only option.

    Let me just state that Apple Sucks. The fact that FC can't recognize obviously good files because of some picky directory issue and there's simply no way around it without getting 3rd party software just cracks me up. So much for "it just works".
     
  5. PenguinMac macrumors member

    Joined:
    May 21, 2010
    #5
    Apple's very peculiar blind spot when it comes to MPEG2 files is very strange. You have to spend $20 to add MPEG2 support to Quicktime, and even then it won't open the most common MPEG2 files with AC3 audio. Macs must have the necessary licenses/codecs since they play DVD's with these same files on them! And since AVCHD is H.264 in an MPEG2 transport stream container, Quicktime won't open ordinary MTS files but will read them off the AVCHD file structure on the camcorder - very strange!
     
  6. kev6677 macrumors member

    Joined:
    Jul 30, 2010
    #6
    Nothing strange here mate it's all about MONEY apple wants to shove there crappy movie download service hoping we buy apple TV's to also get high definition files/ video off our MAC's and onto our HDTV, problem is all apple HD formats suck (mov,aic,quicktime etc). None look even close to the pristene Bluray disc or AVCHD camcorder footage they are really 520P video compressed to look like 720P terrible terrible...
     
  7. LethalWolfe macrumors G3

    LethalWolfe

    Joined:
    Jan 11, 2002
    Location:
    Los Angeles
    #7
    Yeeaaahhhh.... Apple's HD formats suck so bad and that's why Arri's new camera the Alexa can record to Apple ProRes onboard. Your willful ignorance is getting old.


    Lethal
     
  8. karlw thread starter macrumors newbie

    Joined:
    Feb 23, 2007
    Location:
    New Mexico
    #8
    An update - I did download Clipwrap and used the trial version to see how it would work. It seems to work OK, although the trial version limits your clips to 1 min, which is fine for a test.

    However, I noticed that the results have interlacing artifacts. This is after adjusting the properties so that frame rates, size, etc. match the original.

    So I'm not sure I'm wild about spending $50 to get my files back when the resulting image quality is nothing close to the native translation in FCE (or any other AVCHD native translation).

    I'm open to other ideas, though. ;)
     
  9. kev6677 macrumors member

    Joined:
    Jul 30, 2010
    #9
    It already well known that Apple refuses to acknowledge HD/bluray as the new standard instead they are too busy ripping of there customers with there inferior iTV trash download service...

    kev6677
     
  10. martinX macrumors 6502a

    martinX

    Joined:
    Aug 11, 2009
    Location:
    Australia
    #10
    Are you looking to create BR or watch BR?
     
  11. LethalWolfe macrumors G3

    LethalWolfe

    Joined:
    Jan 11, 2002
    Location:
    Los Angeles
    #11
    And the ignorance continues. Authoring a Blu-ray disc and watching a Blu-ray movie are not the same thing as editing HD content.

    Post from June '09:

    Lethal
     
  12. HazmatBushpig macrumors newbie

    Joined:
    Aug 5, 2017
    #12
    So i had almost the identical problem and i checked all the threads but nothing was working. I sat and thought, "what did i change from when i last used the import when it worked to when it stopped working?". The only thing i changed between upload working and not working was that i changed preferences when EXPORTING my video. i increased quality and other stuff to EXPORT. When i changed the preferences back to the default / original settings for the export to Quicktime, all of a sudden the IMPORT problems were fixed when i retried the import! hope this helps someone.
     

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