"Unsupported Media" warning - AVCHD - files not recognized

[karlw]

I've done plenty of shooting with my Canon Vixia HF11, and had excellent luck using Log & Transfer in FCE4.0.1 on my iMac and Leopard 10.5.8. Now, it suddenly does not seem to recognize the files. I get a warning like this:

"KW 16 GB SD" contains unsupported media or has an invalid directory structure. Please choose a folder whose directory structure matches supported media."

I've done a search on this topic and seen several threads where others also have this problem. However, I have not seen any solutions other than purchasing Toast, using a BlueRay transfer, etc. and even some of those did not seem to work.

Has anyone found a way naively, without complicated 3rd party steps, so this can be resolved?

Thanks in advance for your help.

 

[karlw]

Bump.

Anyone?

 

[martinX]

I'd say the clue is in "invalid directory structure". Reformat your card.

As to what to do about the files already there, I think you may have to use a third-party app to convert MTS to MOVs. Clip Wrap will do it for $50.

 

[karlw]

I'd say the clue is in "invalid directory structure". Reformat your card.

Thanks for jumping in.

Yeah, I did format the card after pulling the files into a folder on the HDD.

As to what to do about the files already there, I think you may have to use a third-party app to convert MTS to MOVs. Clip Wrap will do it for $50.

It does appear that something like this is the only option.

Let me just state that Apple Sucks. The fact that FC can't recognize obviously good files because of some picky directory issue and there's simply no way around it without getting 3rd party software just cracks me up. So much for "it just works".

 

[PenguinMac]

Let me just state that Apple Sucks. The fact that FC can't recognize obviously good files because of some picky directory issue and there's simply no way around it without getting 3rd party software just cracks me up. So much for "it just works".

Apple's very peculiar blind spot when it comes to MPEG2 files is very strange. You have to spend $20 to add MPEG2 support to Quicktime, and even then it won't open the most common MPEG2 files with AC3 audio. Macs must have the necessary licenses/codecs since they play DVD's with these same files on them! And since AVCHD is H.264 in an MPEG2 transport stream container, Quicktime won't open ordinary MTS files but will read them off the AVCHD file structure on the camcorder - very strange!

 

[kev6677]

Nothing strange here mate it's all about MONEY apple wants to shove there crappy movie download service hoping we buy apple TV's to also get high definition files/ video off our MAC's and onto our HDTV, problem is all apple HD formats suck (mov,aic,quicktime etc). None look even close to the pristene Bluray disc or AVCHD camcorder footage they are really 520P video compressed to look like 720P terrible terrible...

 

[LethalWolfe]

problem is all apple HD formats suck (mov,aic,quicktime etc). None look even close to the pristene Bluray disc or AVCHD camcorder footage they are really 520P video compressed to look like 720P terrible terrible...

Yeeaaahhhh.... Apple's HD formats suck so bad and that's why Arri's new camera the Alexa can record to Apple ProRes onboard. Your willful ignorance is getting old.


Lethal

 

[karlw]

An update - I did download Clipwrap and used the trial version to see how it would work. It seems to work OK, although the trial version limits your clips to 1 min, which is fine for a test.

However, I noticed that the results have interlacing artifacts. This is after adjusting the properties so that frame rates, size, etc. match the original.

So I'm not sure I'm wild about spending $50 to get my files back when the resulting image quality is nothing close to the native translation in FCE (or any other AVCHD native translation).

I'm open to other ideas, though.

 

[kev6677]

Yeeaaahhhh.... Apple's HD formats suck so bad and that's why Arri's new camera the Alexa can record to Apple ProRes onboard. Your willful ignorance is getting old.


Lethal

It already well known that Apple refuses to acknowledge HD/bluray as the new standard instead they are too busy ripping of there customers with there inferior iTV trash download service...

kev6677

 

[martinX]

It already well known that Apple refuses to acknowledge HD/bluray as the new standard instead they are too busy ripping of there customers with there inferior iTV trash download service...

kev6677

Are you looking to create BR or watch BR?

 

[LethalWolfe]

It already well known that Apple refuses to acknowledge HD/bluray as the new standard instead they are too busy ripping of there customers with there inferior iTV trash download service...

kev6677

And the ignorance continues. Authoring a Blu-ray disc and watching a Blu-ray movie are not the same thing as editing HD content.

Post from June '09:

If companies like Roxio and Adobe can endure the "bag of hurt" I'm sure Apple can too, they just don't want to. They don't want you to watch a BR movie on your Mac. They want to use the iTMS. They want you to use TV. Public pressure may make them come around eventually but they'll hold off as long as they can, IMO.


Lethal

Lethal

 

[HazmatBushpig]

I've done plenty of shooting with my Canon Vixia HF11, and had excellent luck using Log & Transfer in FCE4.0.1 on my iMac and Leopard 10.5.8. Now, it suddenly does not seem to recognize the files. I get a warning like this:

"KW 16 GB SD" contains unsupported media or has an invalid directory structure. Please choose a folder whose directory structure matches supported media."

I've done a search on this topic and seen several threads where others also have this problem. However, I have not seen any solutions other than purchasing Toast, using a BlueRay transfer, etc. and even some of those did not seem to work.

Has anyone found a way naively, without complicated 3rd party steps, so this can be resolved?

Thanks in advance for your help.

Bump.

Anyone?

So i had almost the identical problem and i checked all the threads but nothing was working. I sat and thought, "what did i change from when i last used the import when it worked to when it stopped working?". The only thing i changed between upload working and not working was that i changed preferences when EXPORTING my video. i increased quality and other stuff to EXPORT. When i changed the preferences back to the default / original settings for the export to Quicktime, all of a sudden the IMPORT problems were fixed when i retried the import! hope this helps someone.