Unusable iPhone 6

Discussion in 'iPhone' started by exterminator, Jun 4, 2017.

  1. exterminator macrumors regular

    Joined:
    Jun 6, 2010
    #1
    I have a problem with an iphone 6. It is practically unusable.

    If i interact with the screen, changing screens, holding the screen to go into app delete mode, or open more than 2 apps. it freezes completely.

    I formatted the phone and started afresh, keeping only my whatsapp chats, icloud and photos.

    I downloaded an app to check the usage of the phone, the memory is constantly full

    The phone is a 16gb config with 4-5 still free. Whats up? Its still under warranty.
     
  2. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #2
    I suggest making an appointment at the Genius Bar.
     
  3. Perihelion macrumors regular

    Joined:
    Jun 4, 2010
    #3
    Yeah for this one you should probably let Apple handle it.
     
  4. exterminator thread starter macrumors regular

    Joined:
    Jun 6, 2010
    #4
    What do you guys think it could be? The phone does not have direct apple warranty anymore, its less than 2 years but more than 1 year old. So I will take it back to the retailer, aMac here in the Netherlands
     
  5. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #5
    Sounds like it has a hardware issue.
    Its not software related, see what they can do for you at Apple.
     
  6. BigMcGuire Contributor

    BigMcGuire

    Joined:
    Jan 10, 2012
    Location:
    California
    #6
    I'd try a reset with a different Apple ID. Do you have a ton of iCloud Photos? Since you asked what we thought it could be - that would be my first guess. I take thousands of photos a month and I feel the phone acts much better when I back them up and clear it out now and then (Google Photos).

    Try a new Apple ID and a phone reset - see if you still get lockups (don't do Whatsapp either). If you have no problems, you know it was one of those 3 -- WhatsApp, iCloud or Photos.

    A 6 should be very usable - I have a coworker with one and he's got it near maxed out with apps and photos.
     
  7. Stefan johansson macrumors 65816

    Stefan johansson

    Joined:
    Apr 13, 2017
    Location:
    Sweden
    #7
    Back up your photos to some other storage,remove them from phone and iCloud,reset phone,problem most likely solved. I had exactly the same error on two iPhones before,one 8gb iPhone 3G,and one 16 gb iPhone 5.
     
  8. Susurs macrumors 6502

    Susurs

    Joined:
    Jun 18, 2010
    #8
    Some hardware issue...you should probably take it to the store...so they can see what's wrong...
     
  9. exterminator thread starter macrumors regular

    Joined:
    Jun 6, 2010
    #9
    First of all thank you for your contributions.

    It's an average phone. there are lots of photos. Not a lot to warrant the term 'ton'. On my 6S, for example I should have more. This is my mother's phone. hundreds of pics of the same cat and little baby.

    This is interesting. But when I reset the phone, prior to recalling iCloud, if I'm not mistaken, nothing changed. But I will investigate. Thanks everyone
     

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