Unusable iPhone 6

exterminator

macrumors regular
Original poster
Jun 6, 2010
158
40
I have a problem with an iphone 6. It is practically unusable.

If i interact with the screen, changing screens, holding the screen to go into app delete mode, or open more than 2 apps. it freezes completely.

I formatted the phone and started afresh, keeping only my whatsapp chats, icloud and photos.

I downloaded an app to check the usage of the phone, the memory is constantly full

The phone is a 16gb config with 4-5 still free. Whats up? Its still under warranty.
 

exterminator

macrumors regular
Original poster
Jun 6, 2010
158
40
What do you guys think it could be? The phone does not have direct apple warranty anymore, its less than 2 years but more than 1 year old. So I will take it back to the retailer, aMac here in the Netherlands
 

BigMcGuire

Contributor
Jan 10, 2012
5,890
7,383
California
I'd try a reset with a different Apple ID. Do you have a ton of iCloud Photos? Since you asked what we thought it could be - that would be my first guess. I take thousands of photos a month and I feel the phone acts much better when I back them up and clear it out now and then (Google Photos).

Try a new Apple ID and a phone reset - see if you still get lockups (don't do Whatsapp either). If you have no problems, you know it was one of those 3 -- WhatsApp, iCloud or Photos.

A 6 should be very usable - I have a coworker with one and he's got it near maxed out with apps and photos.
 

Stefan johansson

macrumors 65816
Apr 13, 2017
1,294
607
Sweden
Back up your photos to some other storage,remove them from phone and iCloud,reset phone,problem most likely solved. I had exactly the same error on two iPhones before,one 8gb iPhone 3G,and one 16 gb iPhone 5.
 
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Susurs

macrumors 65816
Jun 18, 2010
1,271
7,098
Some hardware issue...you should probably take it to the store...so they can see what's wrong...
 

exterminator

macrumors regular
Original poster
Jun 6, 2010
158
40
First of all thank you for your contributions.

I'd try a reset with a different Apple ID. Do you have a ton of iCloud Photos? Since you asked what we thought it could be - that would be my first guess. I take thousands of photos a month and I feel the phone acts much better when I back them up and clear it out now and then (Google Photos).

Try a new Apple ID and a phone reset - see if you still get lockups (don't do Whatsapp either). If you have no problems, you know it was one of those 3 -- WhatsApp, iCloud or Photos.

A 6 should be very usable - I have a coworker with one and he's got it near maxed out with apps and photos.
It's an average phone. there are lots of photos. Not a lot to warrant the term 'ton'. On my 6S, for example I should have more. This is my mother's phone. hundreds of pics of the same cat and little baby.

Back up your photos to some other storage,remove them from phone and iCloud,reset phone,problem most likely solved. I had exactly the same error on two iPhones before,one 8gb iPhone 3G,and one 16 gb iPhone 5.
This is interesting. But when I reset the phone, prior to recalling iCloud, if I'm not mistaken, nothing changed. But I will investigate. Thanks everyone
 
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