iPhone XS Max Unusable Lightning Port

[kevman8396]

I got the tip of a lightning charger stuck in the charging port and no one can get it out, not even the Apple Store so I have accepted the fact that the port is now useless. Luckily there is wireless charging. Anyone else have a lightning port that they cannot use? Unfortunately if I ever need to restore the phone I cannot. Also, it seems that I cannot download messages from iCloud without the phone being plugged in. The wireless charging does not allow them to download.

 

[Banglazed]

Never had such an issue. Was the charging cable OEM or third party? You may need to replace the entire charging port.

 

[Newtons Apple]

I got the tip of a lightning charger stuck in the charging port and no one can get it out, not even the Apple Store so I have accepted the fact that the port is now useless. Luckily there is wireless charging. Anyone else have a lightning port that they cannot use? Unfortunately if I ever need to restore the phone I cannot. Also, it seems that I cannot download messages from iCloud without the phone being plugged in. The wireless charging does not allow them to download.

You can always sync with iTunes WIFI/wireless.

I think the charging port is directly soldered to the motherboard, at least it used to be.

 

[kevman8396]

You can always sync with iTunes WIFI/wireless.

I have all my iTunes music uploaded to Apple Music using iCloud. I think to use Itunes wireless syncing you have to plug in the phone to set that up in iTunes.

 

[Newtons Apple]

I have all my iTunes music uploaded to Apple Music using iCloud. I think to use Itunes wireless syncing you have to plug in the phone to set that up in iTunes.

If out of warranty might try a local shop to see if they can replace it.

 

[now i see it]

A lightning port replacement is a very involved and tricky repair. There's a YouTube video showing what's entailed. Scary. I don't think Apple even repairs them - and if they do, the cost wouldn't be worth it... and a 3rd party replacement would be a gamble.

Since my lightning port is acting up I researched into it and came to the conclusion that if the port stops working, the wisest choice is to get another phone.

 

[kevman8396]

A lightning port replacement is a very involved and tricky repair. There's a YouTube video showing what's entailed. Scary. I don't think Apple even repairs them - and a 3rd party replacement would be a gamble.

Since my lightning port is acting up I researched into it and came to the conclusion that if the port stops working, the wisest choice is to get another phone.

Yes I agree. I can wireless charge it and when I am able to, just upgrade the phone.

 

[chris54342]

I got the tip of a lightning charger stuck in the charging port and no one can get it out, not even the Apple Store so I have accepted the fact that the port is now useless. Luckily there is wireless charging. Anyone else have a lightning port that they cannot use? Unfortunately if I ever need to restore the phone I cannot. Also, it seems that I cannot download messages from iCloud without the phone being plugged in. The wireless charging does not allow them to download.

The day after my son got a new iPad for his birthday he broke the lightening connector off in it. Wife took it to a repair shop and they jammed something in it and said, nope its stuck going to have to replace the port. When I got back in town I went my parts bin and selected the smallest screw eye hook I could find. Screwed it into the stuck piece of the lightning connector, grabbed it with pliers and pulled it right out. Was there a chance I would damage the charging port? Sure. Did I care if I damaged an unusable charging port? No. Good luck.

 

[Shadowbech]

You have XS max. So it should be under warranty and year hasn’t passed by. So I’m pretty sure they could replace your device under warranty.

 

[kevman8396]

You have XS max. So it should be under warranty and year hasn’t passed by. So I’m pretty sure they could replace your device under warranty.

I believe it is viewed as accidental damage and therefore that is not covered under the manufacturer warranty. That what I was told at the Apple Store. Might be worth it to aign up for Apple Care and pay the $99 to get a replacement device.