Unusual iMessage Issue

Discussion in 'iOS 6' started by a1anm, Jan 23, 2013.

  1. a1anm macrumors newbie

    Joined:
    Mar 23, 2009
    #1
    I have a problem with iMessage. The scenario is:

    - If I send a message from my phone to my girlfriend using either her phone number or email address she receives it on both her ipad and iphone. Good.

    - If I send a message from my laptop to her email address she receives it on both her iphone and ipad. Good.

    - If I send a message from my laptop to her phone number she receives it on her ipad but not her iphone. Bad!

    Any ideas why this would be happening. I thought if anything she would receive it on her phone and not her ipad.

    I know I can use her email address and all will be good but she has been noticing other messages appear on her ipad and not n her phone so I think something is wrong somewhere.
     
  2. Dwalls90 macrumors 601

    Dwalls90

    Joined:
    Feb 5, 2009
    #2
    In iMessage settings, for ANY device in which you are sending iMessages from, select your phone number as the send/receive item.
     
  3. a1anm thread starter macrumors newbie

    Joined:
    Mar 23, 2009
    #3
    This is how I have it set up currently.
     
  4. Dwalls90 macrumors 601

    Dwalls90

    Joined:
    Feb 5, 2009
    #4
    I would ensure that both her Apple ID and Phone number are added across any iMessage devices, and ensure that the send/receive on her end is also her phone number.
     
  5. a1anm thread starter macrumors newbie

    Joined:
    Mar 23, 2009
    #5
    I can confirm this is the case.
     
  6. a1anm thread starter macrumors newbie

    Joined:
    Mar 23, 2009
    #6
    I just signed out of imessage on all devices, restart each device and signed back in to imessage.

    Seems to have done the trick :)
     
  7. Dwalls90 macrumors 601

    Dwalls90

    Joined:
    Feb 5, 2009
    #7
    Odd. Glad it works, though!
     

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