Unverify email address

Discussion in 'macOS' started by MoodyM, Jul 27, 2011.

  1. MoodyM macrumors 6502a


    Aug 14, 2008
    Sometime ago I created an Apple ID xxxx@yahoo.com. When I moved over to MobileMe for my email, etc, I created a new Apple ID with yyyy@me.com, but sicne I'd bought loads of apps using xxxx@yahoo.com, I kept it in use too. I added my yyyy@me.com as the primary email address for my xxxx@yahoo.com, so that any emails came through to my MobileMe account, since I didn't actually use my Yahoo account for email.

    Now I want to more or less abandon my Yahoo Apple ID and just use my MobileMe one.

    Problem is I'm trying to sign in to FaceTime on my Mac and iPad 2 as yyyy@me.com, but it won't let me since yyyy@me.com is already a verified email address on another Apple ID (my Yahoo one)

    How do I totally remove any reference to my yyyy@me.com email address from my xxxx@yahoo.com Apple ID?

    I tried going to appleid.apple.com and making changes there, but it doesn't save - it just reverts back to the previous settings.

  2. kingoddball macrumors newbie

    Feb 4, 2011
    I think the easiest way would just be to ring Apple in your country and tell them :apple:
  3. xaviersun macrumors newbie

    Aug 8, 2011
    I got the exactly same problem.

    Does anyone know how to fix the problem?

    I don't think Apple Care will help us to fix that.

  4. MoodyM thread starter macrumors 6502a


    Aug 14, 2008
    Go through Apple's MobileMe live chat support (even if you don't have MobileMe). They helped me by escalating it to Apple Engineers.

    They're still dealing with it, they can't find out exactly what's causing it but they say it's definitely a problem at their end

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