Up to Date Wont read Serial

Discussion in 'macOS' started by Fazzl, Oct 17, 2007.

  1. Fazzl macrumors 6502a


    Aug 13, 2007
    when i enter the serial, i get the error
    Sorry, we can't find the serial number you provided. Please recheck your serial number and enter it again.
  2. Trepex macrumors 6502a


    Apr 5, 2007
    Ottawa, Canada
    Compare the software-displayed serial number to the one printed under the battery. Are they the same?
  3. Britanium macrumors member

    Mar 9, 2007
    mine don't match -- but I don't qualify either... :(
  4. cshrumors macrumors newbie

    Oct 19, 2007
    This seems to be a common enough problem.

    I doubt a Mac Pro on October 6, and neither registration nor the "up to date" program will recognize my serial number.

    I called Apple, and they try their best to get rid of me and not fix the problem.

    I want to order Leopard, and instead of fixing the issue, Apple says to just use the mail-in form.

    That's fine for ordering Leopard, but that doesn't fix the problem. It affects registration, and who knows what else.

    I can just see it now: a few months from now my Mac dies and I got to get warranty service and they'll claim I never registered.

  5. psychofreak Retired


    May 16, 2006
    Did you copy and paste from System Profiler with no spaces before or after?

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