Up to Date Wont read Serial

Discussion in 'macOS' started by Fazzl, Oct 17, 2007.

  1. Fazzl macrumors 6502a

    Fazzl

    Joined:
    Aug 13, 2007
    #1
    when i enter the serial, i get the error
    Sorry, we can't find the serial number you provided. Please recheck your serial number and enter it again.
     
  2. Trepex macrumors 6502a

    Trepex

    Joined:
    Apr 5, 2007
    Location:
    Ottawa, Canada
    #2
    Compare the software-displayed serial number to the one printed under the battery. Are they the same?
     
  3. Britanium macrumors member

    Joined:
    Mar 9, 2007
    #3
    mine don't match -- but I don't qualify either... :(
     
  4. cshrumors macrumors newbie

    Joined:
    Oct 19, 2007
    #4
    This seems to be a common enough problem.

    I doubt a Mac Pro on October 6, and neither registration nor the "up to date" program will recognize my serial number.

    I called Apple, and they try their best to get rid of me and not fix the problem.

    I want to order Leopard, and instead of fixing the issue, Apple says to just use the mail-in form.

    That's fine for ordering Leopard, but that doesn't fix the problem. It affects registration, and who knows what else.

    I can just see it now: a few months from now my Mac dies and I got to get warranty service and they'll claim I never registered.

    (grumble)
     
  5. psychofreak Retired

    psychofreak

    Joined:
    May 16, 2006
    Location:
    London
    #5
    Did you copy and paste from System Profiler with no spaces before or after?
     

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