Ah okay... so the hinge is fix-able... but how about the uneven screen? :O
Sorry, I should have been more specific. The two issues are one in the same. When you realign the hinge while re-tightening it you are basically fixing the uneven gap issue. My Late 2010 11" had this about 7 months into ownership. I still worked at Apple at the time so I couldn't repair it myself (policy forbids working on your own Mac) but a fellow Genius fixed it within 15-20 minutes.
I didn't want to hand my current macbook air to get serviced by these ' apple geniuses '. I was reading yelp reviews and a good # of the people who posted their experience said that they were incompetent. Someone also said that they scratched his brand new macbook air and did not do anything about it. ( other than saying sorry )
:/
Glad to hear they're taking care of it for you! As far as the competency of Apple Genii, they are people so you will see everything from extremely competent (like, should be doing so much more than fixing Macs) to lazy and incompetent. Don't base your experience on online reviews, where anyone can toss out any story with no recourse, instead go in and talk to them and see if you're comfortable with them repairing your Mac.
I was a Genius for about 3 years and I saw my fair share of scratched Macs, mistakes, etc but not once did I see a customer with a legitimate issue get anything short of terrific treatment and resolution. By legitimate issue I mean their Mac came back with a scratch/dent that wasn't documented at the time of checkin, not the crazies that would scream "Well you must have poured water on it!" when we called to let them know we found signs of liquid damage (long term corrosion usually) in their Macs. If damage by us was brought to our attention we would typically give the customer the choice of a priority repair (often the same day) where we would replace the damaged component or a comparable new Mac with data transfer. This was by no means policy but Apple at the time did encourage both management and AppleCare (we technically worked for AppleCare) to go above and beyond in repairing customer relationships.
I still hold my ACMT (Apple Certified Macintosh Technician) certification and work as the Mac admin for a large non-profit, meaning I can repair any of our Macs within the good graces of Apple. About 75% of the time though I opt to take repairs into Apple for repair, simply because I trust their level of service and it's one less thing for me to take care of through my busy days.