Update alert for an app I do not have on my computer

Discussion in 'Mac Apps and Mac App Store' started by hthomas, Jun 8, 2014.

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  1. hthomas, Jun 8, 2014

    hthomas macrumors member

    Joined:
    Mar 16, 2010
    #1
    Hey guys. Today I got a alert for a update in the mac app store for an app that I have never bought or had on my machine. It asks for my apple ID and PW. I put mine in to try and get the notification and the little "1" to go away. It says it can't update cause I did not buy it with this ID.

    Why would I get an update for something I did not buy in the first place? Its for an app call UbikReader.

    any help?
     
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  2. CylonGlitch, Jun 9, 2014

    CylonGlitch macrumors 68030

    CylonGlitch

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    #2
    Are you sure you didn't accidentally install some malware and that application is popping up these messages to get your user ID and password?
     
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  3. hthomas, Jun 9, 2014

    hthomas thread starter macrumors member

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    #3

    Pretty positive I did not do anything that I do not normally do. What is a good program to run to check to see if I picked up some malware?
     
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  4. Pharmscott, Jun 9, 2014

    Pharmscott macrumors 6502a

    Pharmscott

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    #4
    It sounds like your Apple ID might be associated with another device; perhaps an old computer of yours? If your not sure, a safe choice is to go into iTunes and "deauthorize all devices." Then re-authorize the devices you actually have and use.
     
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  5. hthomas, Jun 9, 2014

    hthomas thread starter macrumors member

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    Mar 16, 2010
    #5

    I have only had 2 laptops. I can assure that its not being used someone where.

    Does anyone know anyway to get rid of the update from keeping on showing up?
     
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  6. DeltaMac, Jun 9, 2014

    DeltaMac macrumors 604

    DeltaMac

    Joined:
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    Location:
    Delaware
    #6
    I found a number of threads, specifically about that UbikReader. Here's one: https://discussions.apple.com/thread/4734494?

    I wonder if you also see the same ID listed in that thread, which is "peter.chmel@chello.at"

    That thread also has a suggested app that may be the one giving your difficulty, too, which is NOT UbikReader, but is actually, at least in the case of that thread, an app named "Wifi Explorer". The software pirate applies some other credentials to a stolen app, which you have downloaded. That thread may give you some clues about how to decide which download may be the culprit - and will likely not have the same name.
     
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