Update: 09-04-12: They did their "deeper" analysis and said that everything still pointed to a logic board issue. This was on Sunday that the determination was made. I agreed to do the flat rate $280 (plus tax) repair that'd fix any and every issue. Sunday afternoon I get an automated email from Apple saying "The Apple one-year limited warranty that came with your Mac is almost up. That means its your last chance to get the AppleCare Protection Plan, which extends your hardware coverage along with your telephone technical support for up to three years from your computers purchase date.*" Well it didn't say which Mac it was referring to and to my knowledge, both my iMac and my MBA's 1 year warranty was up. So I tried calling them but their AppleCare department was closed until today (Tuesday) in observance of Labor Day. I called this morning and asked the first guy which Mac it was for and to much surprise it is for my iMac, it's actually not out of the 1 year warranty! This is both awesome and welcome news and a big "doh!" on my part since I replaced the internal OEM hard drive that died about a month ago. I could of saved myself the hassle and money had I known. I had looked up the warranty coverage online before but confused the top message saying out of coverage for the phone support as applying to everything. They did sadly confirm that my MBA's warranty was indeed past a year by 46 days. I asked him why I didn't get a similar email prior to it's warranty running out like I did for the iMac and he didn't have an answer and said I should of. I was very calm and polite the whole call and asked him if there was any flexibility on adding on the 3 year Applecare coverage for the MBA and noted that I would most definitely have bought it (which is true) had I received the early warning about it approaching the end of the 1st year of included coverage. He said he couldn't but he could connect me with some other department and we could ask but he repeated time and again that it very likely would not be allowed and he's never seen anyone be granted an exception that was more than a few days past the 1 year point. He said he recently had a guy that was only 1 week past and they weren't able to make an exception for him. I didn't hold my breath but waited 20 mins or so until I finally got someone and explained to him about how I had received the email telling me my 1 year warranty was about to expire and offering to extend and that I didn't know which Mac it was for and how the prior guy told me it was for the iMac, etc. I asked him why I didn't receive any warning for the MBA like I did for the iMac and he looked and said he saw that for some reason I wasn't sent an automated email about it (I'd think they'd not have a way to even see that, but maybe he was being nice and BS'ing me). I asked if there could be an exception in this case since I did not receive that, he puts me on hold for a bit to do whatever he was doing then comes back and said he was going to make an exception this time (HOLY **** YES!!!!!) and that it'll extend my coverage 2 more years until 09/05/2014. He basically changed their records to show the purchase date of my MBA as 1 year ago today. I'm a grown 32 year old man and the symbol of a stoic solid as a rock father figure to my 3 year old son and this random guy on the other end of the phone nearly brought me to tears! No joke. I was soooo grateful, words just do not convey it. I gladly gave my credit card info and $249 (no tax, yea!) later, I have my agreement number. As soon as we hung up, I called the Apple store that I left my MBA with and I guess it was lucky it was a holiday as they hadn't shipped it off yet. I explained to them that I was able to get the AppleCare added and gave them the agreement number and they said they got it and would get it sent off for repair and let me know when it was back in. I asked for clarification if they send AppleCare covered and flat rate out of pocket repairs the same and they confirmed they do. They send them to the same place and it's the same procedure. So at the very least I saved myself $30 plus whatever the tax would of been on the out of pocket and now am fully covered if anything comes up in the future. This was a disheartening and tiring journey but I am so happy with the conclusion! And I will absolutely be adding the AppleCare to my iMac as well. Lesson learned. I'll never buy another Mac without by default buying the extended AppleCare going forward, I'm usually of the mindset that warranties are a waste of money but I now truly believe they are warranted for Macs as the support and care you get with that extra cost is second to no other company I've dealt with over my many years in IT as a Sys Admin and with my own personal purchases. -------------------------------------------------------------------- Original Post: I don't know what happened. I was using it fine then went to reboot it and it went down for the reboot and then came back to only a grey screen. Not even a spinning circle at the bottom center or anything. I tried resetting the SMC. I tried resetting the PRAM but doing the Command-Option-P-R keys before the grey screen and held and held and held but it never reset and made beeps like it says it should on Apples site. How long does it take when doing the PRAM reset for it to reboot usually? I've tried holding shift for safe mode. I've tried holding ALT to get into recovery. I've help the power button to force it off to make sure it wasn't stuck in some sleep/hibernation state of sorts. I've tried with and without connected power. All I get is literally only a back-lit grey screen and nothing else. I'm desperate for any other suggestions!