Update: Case Crack? Normal? Not a crack! False alarm... sorry!

Discussion in 'MacBook Pro' started by LovellStudios, Jan 26, 2012.

  1. LovellStudios, Jan 26, 2012
    Last edited: Jan 27, 2012

    LovellStudios macrumors newbie

    Joined:
    May 21, 2011
    #1
    **It's just a crazy deep scratch... took the cover off and no sign of defect! Case closed - well sort of.... "WHO SCRATCHED MY MAC?"

    Just noticed this crack on the bottom of my macbook pro 17 late 2011.

    Is this normal? I'm new to Mac and always take such good care of it - so this makes me worry that it will keep getting bigger on it's own and the corner end up falling off.

    I contacted Apple, they said "accidental damage" (but seriously...) and go to the closest repair place and they'll tell me what it will take to fix it. This seems like this would be a material quality issue with the aluminum.

    Anyone else see anything like this? I'm interested in how this is handled, it will help me decide if I want to buy the applecare or not.
     

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  2. AlphaDogg, Jan 26, 2012
    Last edited: Jan 26, 2012

    AlphaDogg macrumors 68040

    AlphaDogg

    Joined:
    May 20, 2010
    Location:
    Boulder, CO
    #2
    Definitely NOT normal. There musth have been a fault in the piece of aluminum that they milled that part out of, resulting in a delayed crack.

    Worst case scenario: they make you pay for a new bottom cover: $80 (iirc).
     
  3. acfusion29 macrumors 68040

    acfusion29

    Joined:
    Nov 8, 2007
    Location:
    Toronto
    #3
    never heard of it..

    but appears to be accidental damage.
     
  4. Apple OC macrumors 68040

    Apple OC

    Joined:
    Oct 14, 2010
    Location:
    Hogtown
    #4
    btw ... great picture, looks more like a scratch ... you sure it is cracked right through?
     
  5. AlphaDogg macrumors 68040

    AlphaDogg

    Joined:
    May 20, 2010
    Location:
    Boulder, CO
    #5
    I don't think so. When aluminum is stressed repeatedly, it cracks. That's why aluminum bike frames don't last more than 10,000ish miles.
     
  6. StuLax18 macrumors 6502

    Joined:
    Jul 21, 2010
    Location:
    Dallas, TX
    #6
    Looks more like a scratch/gouge to me. Apple replaced the bezel around my MB for free because it was cracking all over, even though it was 3.5 years old.
     
  7. TechStooge macrumors member

    Joined:
    Jan 16, 2012
    #7
    take it to the store tey will replace the botton lid
     
  8. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #8
    That looks like a scratch to me… which is normal from use.
     
  9. Mal macrumors 603

    Mal

    Joined:
    Jan 6, 2002
    Location:
    Orlando
    #9
    Unless you can prove that it was a manufacturing defect (which I don't know of any way that you could), you'll have to hope for a sympathetic manager who will replace it anyways. If you want to pay to replace it, though, the good news is that it should be fairly cheap, because it's just the bottom plate. The part shouldn't cost much and the labor should be very little.

    jW
     
  10. Ccrew macrumors 68020

    Joined:
    Feb 28, 2011
    #10

    Post that on the commuter forum @ bikeforums and see how long you last :). My Alum frame Cross bike has well over 20K and is still like new.
     
  11. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #11
    scratch or crack I cannot tell, but it is not normal. You can probably discern of its a crack by taking the bottom pan off and seeing of you can see it from the inside.

    Either way its a bummer :(
     
  12. mzjin macrumors 6502

    mzjin

    Joined:
    Oct 28, 2011
    #12
    Buy bottom plate from Apple - problem solved.

    That is not a crack in my book, it looks like it hit the edge of something (a table maybe) and cut into the aluminum. Cracks don't look like that.
     
  13. heisenberg123 macrumors 603

    heisenberg123

    Joined:
    Oct 31, 2010
    Location:
    Hamilton, Ontario
    #13
  14. LovellStudios, Jan 27, 2012
    Last edited: Jan 27, 2012

    LovellStudios thread starter macrumors newbie

    Joined:
    May 21, 2011
    #14
    It's just a scratch... sorry to get everyone excited... ;)
     

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