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UPDATE: Counterfeit 29W charge and USB C to lightning cable purchased through Amazon

JulesJam

JulesJam

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Original poster
Sep 20, 2014
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I bought this off of Amazon, cable was sold and shipped by Amazon. 29W charger was sold by another vendor but shipped by Amazon.

It took 90 minutes to charge a 12.9" iPad Pro from 2% to 42%. Does that sound right? The packaging of the charger looked legit. I just want to make sure that it should take that long to charge.

Obviously I meant USB C to lightning cable but I can't figure out how to edit the title of the post.
 
iRaynor SK said:
This charger can charge your iPad Pro from 2% to 100% in two hours. So yes, your charging is slowly.
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Thank you. I wonder if it is counterfeit. The charger was shipped by Amazon but sold by another vendor. Cable was sold and shipped by Amazon.

Or could it mean that there is something wrong with the iPad Pro battery?
 
iRaynor SK said:
It was an issue with Amazon delivering un-certified accesories for iPad. Just try to google it, it is a lot of on Internet.
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Thanks again. The packaging looks so legit, just like the Apple packaging.
 
swordfish5736 said:
What does the text on the power brick look like? Usually it will be alot sloppier if its counterfeit
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It looks almost identical to this:

http://d2ydh70d4b5xgv.cloudfront.ne...ge-cable-050b6af23d79d1a79fdcb8d66eb2e14d.jpg

The key difference is that instead of saying "Designed by Apple in California"' it says "Designed by Apple California". They forgot the word "in". Typical non-English speaking Asian forgetting articles and prepositions.

So yeah, it is totally counterfeit.
 
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  1. Counterfeit, return it.
  2. There is a gear icon near the top of the thread where you can edit the thread subject.
  3. Your battery will last longer if you slow-charge it. I would reserve fast-charging for only those times when you need it charged as quickly as possible.
 
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ActionableMango said:
Your battery will last longer if you slow-charge it. I would reserve fast-charging for only those times when you need it charged as quickly as possible.
Click to expand...
Thanks for the tip about editing the title.

For routine charging I will use the 12W charger but there are many times when the fast charger would be nice to have. It wasn't much cheaper off of Amazon than from Apple or Best Buy but I had an Amazon gift card to use so that is why I bought from Amazon. Back it goes!
 
UPDATE - I got a 29W charger and USB C to lightning cable from Best Buy and it charged my iPad Pro 12.9" from 4% to 74% in 90 minutes while connected to WiFi with the screen off. At 2 hours, the iPad was at 94%.

Notably, I also tested the Amazon purchased USB C to lightning cable with the Best Buy purchased 29W charger and it did not charge as fast as it did with the BB purchased USB C to lightning cable. So I think there is something wrong with both the charger and the cable purchased through Amazon.
 
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I haven't shopped on amazon for years for this reason. The amount of counterfeit products amazon knowingly sell is beyond me, basically a big jumble sale of junk. Better to not save £1-2 and just buy the real product from a reputable retailer in my opinion. I sometimes wonder if amazon do this on purpose to hinder the experience for Apple users, after all they stopped selling the AppleTV for a while and refuse to release a prime app for the AppleTV... amazon really hates Apple users.

And people wonder why apple block uncertified accessory makers...
 
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