Update Issue

[martosprint]

On my wife's iPhone 6 plus in the app store it shows the number 4 updates but there are no updates showing. It just shows the app updates that have already been updated.The update all is greyed out. I did a hard reset holding down the on/off button and the home screen button but it still shows "4" updates. How can I get that "red 4" off the screen? There are no new updates showing on the screen. Thanks for a reply.

 

[Devyn89]

This happened to me once and I closed all my open apps, restarted the phone (left it off for about a minute), then went to the App Store, deleted the apps it said it needed to update, and reinstalled them and it went away. Hope that helps.

 

[bbrks]

Check out iTunes and updates...if there are some pending....do them all. After iTunes has finished, of course with her Apple ID, sync the phone with iTunes......

 

[ericgtr12]

You can get rid of the badge app notifications by going to Settings > Notifications > App Store

 

[martosprint]

Thanks for the replies, but it still didn't solve the issue. I guess I will have to call tech support and see if they can resolve this.