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Update needed at login screen

malarkine

malarkine

macrumors newbie
Original poster
Jan 3, 2012
6
0
London, UK
Hi guys, total noob here. I have recently switched from custom built PCs to Mac.
I have a MacBook Pro and ever since yesterday, at the login screen when I start up, it says on my username icon "Update Needed" and my picture has gone. I have checked to make sure that I am running the most up to date version, (10.7.2), which I am but it's still there.
Any help or suggestions would be great.
Many thanks,
Greg.
 
Steve.P.JobsFan said:
This sounds stupid, but open Users in System Preferences. Check if somebody changed your account photo and username.
Click to expand...

Impossible, no one else has access to my computer. I checked anyway to make sure but not the problem.
It only happens when I turn my machine on. If I log out, my picture and name are back as normal. It only happens at start up.
Thanks, Greg.
 
Did you possibly set the picture from a folder that might not be yet loaded at startup, i.e. the picture is within your Dropbox folder that hasn't loaded yet on start up. I had a somewhat similar issue when I set my messenger account picture to one from my Dropbox as sometimes it would be reset if the Dropbox didn't connect fully during startup.
 
squeakr said:
Did you possibly set the picture from a folder that might not be yet loaded at startup, i.e. the picture is within your Dropbox folder that hasn't loaded yet on start up. I had a somewhat similar issue when I set my messenger account picture to one from my Dropbox as sometimes it would be reset if the Dropbox didn't connect fully during startup.
Click to expand...

I have noticed it since i changed my profile picture. But the file is located within the pictures folder. Do you think me changing my profile picture has got something to do with it then?
Greg.
 
I'm assuming you had set it as a photo of something then later that photo was deleted or misplaced. Hence, the system is unable to find it to display it as the icon. (total guess). Try one of the built in Apple photos.
 
malarkine said:
I have noticed it since i changed my profile picture. But the file is located within the pictures folder. Do you think me changing my profile picture has got something to do with it then?
Greg.
Click to expand...

Open the Address Book app and make a card for yourself and associate a picture with that card. Then go to the Card menu in Address Book and click "Make This my Card". That will make the photo you selected for the card show up as your login photo.

Since the Lion update Apple did something wonky with the interplay between the login photo and the Address Book photo. Doing what I described should fix it for you.
 
Weaselboy said:
Open the Address Book app and make a card for yourself and associate a picture with that card. Then go to the Card menu in Address Book and click "Make This my Card". That will make the photo you selected for the card show up as your login photo.

Since the Lion update Apple did something wonky with the interplay between the login photo and the Address Book photo. Doing what I described should fix it for you.
Click to expand...

Thanks for the advice but it didn't work I am afraid. It is really bugging me now. LOL.
 
you said you just bought it so you still have applecare. I'm at a loss; all my ideas have already been proposed. can you/do you have time to take it into an apple store and have them take a look?
 
GuitarG20 said:
you said you just bought it so you still have applecare. I'm at a loss; all my ideas have already been proposed. can you/do you have time to take it into an apple store and have them take a look?
Click to expand...

I actually said I have just switched from custom built PCs to Mac. But anyway it isn't very old. I bought it in July 2011.
The iMac is pretty much brand new but I don't have apple care on either anyway.
I have found this https://discussions.apple.com/message/17250213#17250213
I have just got to buy an External HDD that supports Mac now, then I can back everything up and give that a go and see if it works.

----------
malarkine said:
I actually said I have just switched from custom built PCs to Mac. But anyway it isn't very old. I bought it in July 2011.
The iMac is pretty much brand new but I don't have apple care on either anyway.
I have found this https://discussions.apple.com/message/17250213#17250213
I have just got to buy an External HDD that supports Mac now, then I can back everything up and give that a go and see if it works.
Click to expand...
Actually I don't. I have al my music on my iPhone and I can upload all the other files to my web space.
 
I'd just reinstall the OS and back up only what you need like apps, photos, etc... but none of the preferences. Seems drastic but if you remember everything it can be done it less than an hour.
 
malarkine said:
I actually said I have just switched from custom built PCs to Mac. But anyway it isn't very old. I bought it in July 2011.
The iMac is pretty much brand new but I don't have apple care on either anyway.
Click to expand...

you still have the included 1 year warranty, which I think is still called applecare. so if you take it into the store, they will help you. if they can figure it out...
 
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