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iPod Update on iPod Settlement
- Thread starter mrzeve
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skoker said:I just called about the $50 certificate I requested, they said that they will be shipping out in 'mid to late March'.
What is taking them so long!?!?
I find that funny. I mean, I asked for a replacement battery (hopefully it will be a new iPod, I mean, what do they expect me to take apart the freakin thing?) and its shipping tomorrow. But here you asked for a simple coupon and its going to take 3 weeks longer. Humph.
Way to revive an age old thread...anywhos, thsi is great news! Now, I'll have another $50 to blow at the apple store...perhaps it's time to get a radio for my nano...hmmm
Claims Fulfillment Has Begun
The settlement is final, and claims are now being fulfilled.
Deadlines relating to claim submissions have not changed. Class members should comply with the claim filing deadlines identified by the Settlement. For Generation 3 iPods, the claim form submission must be postmarked within two years of the original product purchase date. The deadline for submitting Generation 1 and Generation 2 iPod claims expired on 9/30/05.
A) Approved Claim Submissions
1. Gen 1/2 and Gen 3 Store Credit claims
Fulfillment of approved claims for the $50 Store Credit will begin on April 7, 2006.
A Discount Code number and Instructions will be mailed to Claimants whose submissions were valid and complete.
2. Gen 1/2 Cash payment claims
Fulfillment of approved claims for the $25 Cash payment will begin on March 24, 2006.
Checks will be mailed to claimants whose submissions were valid and complete.
3. Gen 3 Battery Replacement claims
Fulfillment of approved claims for Gen 3 Battery Replacement will begin on April 7, 2006 and continue until completed. Apple will be performing Battery Replacements as rapidly as possible on a first-come, first-served basis. Claimants whose submissions were valid and complete will receive instructions for sending in their iPods and obtaining the Battery Replacement in the order claims were received (i.e. claims received first will receive instructions first).
Apple anticipates that Battery Replacement Instructions will be sent for all valid and complete claims received as of December 31, 2005 by approximately July 2006.
4. BRP Reimbursement claims
Fulfillment of approved claims for the Battery Replacement Program will begin on March 31, 2006.
Checks will be mailed to claimants whose submissions were valid and complete.
5. APP Reimbursements
Checks were mailed on February 10, 2006 to customers who obtained a Battery Replacement or repair under the AppleCare Protection Plan for iPod.
Apple searched its records for Class Members who were entitled to this benefit and mailed a $25 check to all eligible Class Members who were identified.
B) Deficient Claim Submissions
This applies to all submitted claim types.
Deficient Claim notices will be distributed beginning April 14, 2006. Deficient Claim notices will be sent to all claimants whose claim forms were incomplete, didn't include the required information or attachments, or require some clarification. The Deficient Claim notices will identify the section of the form that is deficient or requires clarification. Claimants who receive Deficient Claim notices will have 60 days from the date on the notice to correct or clarify the claim and submit it for consideration.
The settlement is final, and claims are now being fulfilled.
Deadlines relating to claim submissions have not changed. Class members should comply with the claim filing deadlines identified by the Settlement. For Generation 3 iPods, the claim form submission must be postmarked within two years of the original product purchase date. The deadline for submitting Generation 1 and Generation 2 iPod claims expired on 9/30/05.
A) Approved Claim Submissions
1. Gen 1/2 and Gen 3 Store Credit claims
Fulfillment of approved claims for the $50 Store Credit will begin on April 7, 2006.
A Discount Code number and Instructions will be mailed to Claimants whose submissions were valid and complete.
2. Gen 1/2 Cash payment claims
Fulfillment of approved claims for the $25 Cash payment will begin on March 24, 2006.
Checks will be mailed to claimants whose submissions were valid and complete.
3. Gen 3 Battery Replacement claims
Fulfillment of approved claims for Gen 3 Battery Replacement will begin on April 7, 2006 and continue until completed. Apple will be performing Battery Replacements as rapidly as possible on a first-come, first-served basis. Claimants whose submissions were valid and complete will receive instructions for sending in their iPods and obtaining the Battery Replacement in the order claims were received (i.e. claims received first will receive instructions first).
Apple anticipates that Battery Replacement Instructions will be sent for all valid and complete claims received as of December 31, 2005 by approximately July 2006.
4. BRP Reimbursement claims
Fulfillment of approved claims for the Battery Replacement Program will begin on March 31, 2006.
Checks will be mailed to claimants whose submissions were valid and complete.
5. APP Reimbursements
Checks were mailed on February 10, 2006 to customers who obtained a Battery Replacement or repair under the AppleCare Protection Plan for iPod.
Apple searched its records for Class Members who were entitled to this benefit and mailed a $25 check to all eligible Class Members who were identified.
B) Deficient Claim Submissions
This applies to all submitted claim types.
Deficient Claim notices will be distributed beginning April 14, 2006. Deficient Claim notices will be sent to all claimants whose claim forms were incomplete, didn't include the required information or attachments, or require some clarification. The Deficient Claim notices will identify the section of the form that is deficient or requires clarification. Claimants who receive Deficient Claim notices will have 60 days from the date on the notice to correct or clarify the claim and submit it for consideration.
Does anyone have any alternate contact information? It seems the original 800 number no longer works, or at least you can no longer speak to an actual individual. Apple never sent me my payment even though they were supposed to "check their records and send out the check". I was in contact with people at this number and they were looking in to it, but I can no longer get in touch with them.
Any ideas whom I should go to next?
Any ideas whom I should go to next?