Update question?

Discussion in 'Mac Apps and Mac App Store' started by N4CQD, Aug 19, 2013.

  1. N4CQD macrumors member

    Joined:
    Jun 27, 2010
    #1
    I keep getting notifications that an OS Update is available.
    When I click on Update, it instructs me to restart my computer. So I comply, and restart the computer. Then when I click on Update again, it tells me again to restart my computer. This goes on over and over, never actually installing the update.
    Any suggestions would be appreciated.
    Thanks
    :confused:
     
  2. sonicrobby macrumors 68020

    sonicrobby

    Joined:
    Apr 24, 2013
    Location:
    New Orleans
    #2
    Does the update download?
    Usually there is a message before you download saying that the computer WILL NEED TO RESTART once its finished. Not for you to restart it manually.

    So do you manually restart it? or do you click the restart button from the App store?
     
  3. N4CQD thread starter macrumors member

    Joined:
    Jun 27, 2010
    #3
    I have to manually restart. Then, instead of an update, it just keeps instructing me to manually resart the computer. If I choose to ignore the restart, the page drops. I know that most updates include a computer restart that occurs automatically after the update takes place. This is not the case here.
     
  4. sonicrobby macrumors 68020

    sonicrobby

    Joined:
    Apr 24, 2013
    Location:
    New Orleans
    #4
    Can you provide a video/screenshot of the message/process?
     
  5. N4CQD thread starter macrumors member

    Joined:
    Jun 27, 2010
    #5
    How do I do that?
     
  6. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #6
    Hit shift-command-4 and a target will come up you can drag around for a screenshot. Then follow this to post the photo here.

    What does it say the update is for?
     
  7. N4CQD thread starter macrumors member

    Joined:
    Jun 27, 2010
    #7
  8. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #8

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