Update to iOS7 on Supervised devices

[manamaga]

All the students at my Academy have iPad Mini's. We have supervised the devices (not yet enrolled in MDM). Upon the release of iOS 7 tomorrow, will our students be able to update their devices whilst they are supervised, or is it something they they will have to return their iPads to us (IT Techies) for?


Many thanks.

 

[HMI]

All the students at my Academy have iPad Mini's. We have supervised the devices (not yet enrolled in MDM). Upon the release of iOS 7 tomorrow, will our students be able to update their devices whilst they are supervised, or is it something they they will have to return their iPads to us (IT Techies) for?


Many thanks.

Well, normally I would advise you to speak with your Academy's IT Department, but as you claim to be a member of said group, perhaps you ought to speak with your Supervisor.

Good Luck!

 

[terrywfoster]

Well, normally I would advise you to speak with your Academy's IT Department, but as you claim to be a member of said group, perhaps you ought to speak with your Supervisor.

Good Luck!

I have the same question for my labs and different groups of iPads. I am the Director here and I don't have the answer for it.

 

[Stuke00]

I have the same question for my labs and different groups of iPads. I am the Director here and I don't have the answer for it.

You guys should, most likely, have an Apple support contact.

 

[terrywfoster]

You guys should, most likely, have an Apple support contact.

Correct. He stated he does not know. He also stated he does not know how Apple Configurator will handle iOS 7. He has not been provided such information yet.

 

[Stuke00]

Correct. He stated he does not know. He also stated he does not know how Apple Configurator will handle iOS 7. He has not been provided such information yet.

I imagine devices in supervised mode will not automatically download the updates since it is pushed from your local servers to the devices.

 

[harrisoa]

Have you tried looking into 'Layered Ownership'?. It's what I'm setting up on our faculty iPads tomorrow. Layered ownership allows the students to do whatever they want with their iPad's, however, layered ownership does not allow core apps that the School/university has purchased via the VPP to be deleted by the student.

So to answer you question, students may be able to update top iOS 7 themselves but it will depend on what payload settings your tech team enabled when setting up the Supervised profile in apple configurator.

 

[terrywfoster]

Have you tried looking into 'Layered Ownership'?. It's what I'm setting up on our faculty iPads tomorrow. Layered ownership allows the students to do whatever they want with their iPad's, however, layered ownership does not allow core apps that the School/university has purchased via the VPP to be deleted by the student.

So to answer you question, students may be able to update top iOS 7 themselves but it will depend on what payload settings your tech team enabled when setting up the Supervised profile in apple configurator.

We use Layered Ownership across the board. They are able to update apps on their side but not my side. I am assuming the iOS would be on my side since it's updated via the Configurator each time I plug up and update a cart.

 

[manamaga]

Well, normally I would advise you to speak with your Academy's IT Department, but as you claim to be a member of said group, perhaps you ought to speak with your Supervisor.

Good Luck!

I am Assistant Network Manager, we have been a Mac Academy for only a few months and have yet to attend Mac training courses. I have Googled the question to no avail, hence my post here. I'm sorry that I'm not a Mac guru but thanks for your comment anyway.

iPads in education is still relatively new here in the UK, and so is support. Obviously our support does not have the answer either unfortunately.

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I imagine devices in supervised mode will not automatically download the updates since it is pushed from your local servers to the devices.

Supervised mode only ties the device to the Mac upon which it is supervised, so that the device cannot be connected and synced to another Mac, there is no 'pushing' in supervised mode, this is done via our MDM. Our devices are not enrolled in MDM as yet, but to the best of my knowledge, MDM cannot push out iOS updates anyway, I think it has to be and end user decision so to speak.

 

[manamaga]

I am assuming the iOS would be on my side since it's updated via the Configurator each time I plug up and update a cart.

I think this may answer my question. A previous suggestion that it depends on our payload settings, but to the best of my knowledge, there is no payload setting to allow / disallow the user to update iOS.