Updated to 10.12.1 and now Microsoft Office crashes

Discussion in 'macOS Sierra (10.12)' started by espiritu, Oct 25, 2016.

  1. espiritu macrumors newbie

    Joined:
    Jun 15, 2010
    #1
    I auto-updated this morning, and now all the MO programs crash. Anyone else having this problem?
     
  2. chrfr macrumors 604

    Joined:
    Jul 11, 2009
    #2
    Have you updated Office too?
     
  3. espiritu thread starter macrumors newbie

    Joined:
    Jun 15, 2010
  4. PurrBall macrumors 65816

    PurrBall

    Joined:
    Oct 25, 2007
    Location:
    Indianapolis
    #4
    Office 15.28 apps still working for me on 10.12.1
     
  5. espiritu thread starter macrumors newbie

    Joined:
    Jun 15, 2010
    #5
    how are you getting 15.28 apps? Autoupdater says there are no updates (and i have 15.27)
     
  6. Feenician macrumors 601

    Feenician

    Joined:
    Jun 13, 2016
    #6
    Insider updates. You can choose "fast" or "slow" in the Office updated.

    In any case I'd recommend you uninstall the entire Office suite as a first step and install from scratch. If you're still seeing instability (is it instability or do they just not start? You weren't very specific in the OP) then perhaps try one of the insider rings to see if it clears things up
     
  7. espiritu thread starter macrumors newbie

    Joined:
    Jun 15, 2010
    #7
    Thanks for the tip. They open for a second and then immediately crash. Ill try the fast insider update.
     
  8. Feenician macrumors 601

    Feenician

    Joined:
    Jun 13, 2016
    #8
    Post back when you do and if you're still having problems hopefully I or someone else can offer advice.

    I have a feeling you might end up needing to trash all your prefs etc. but take it one step at a time and don't ditch more than you need to.
     
  9. espiritu thread starter macrumors newbie

    Joined:
    Jun 15, 2010
    #9
    So, I have the latest version which is 15.28.0. I now can open word documents if I click on them directly, but If I try starting Word directly, it crashes. Outlook will still not open at all.

    Sorry for my ignorance, but what are "prefs etc." I'm willing to try the next steps, as using the web version of outlook is quite frustrating.
     
  10. X3n0n macrumors member

    X3n0n

    Joined:
    Jul 24, 2016
    Location:
    France
    #10
    Have you installed an app called HandsOff (a firewall) ?

    I have Office 15.27, it works fine on 10.12.1
     

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