updates available on phone but not in iTunes (or vice versa)

Discussion in 'iOS Apps' started by gowanis, Jul 25, 2008.

  1. gowanis macrumors 6502

    Joined:
    Sep 22, 2007
    #1
    i'm seeing some apps having updates available on my phone, but not in iTunes and also the other way around. Can someone explain ?
     
  2. tritonj macrumors 6502a

    Joined:
    Jun 12, 2008
    #2
    i think the update feature is broken right now, none of the apps i've updated seem to be installed with the updated version, they are all still v1.0 instead of v1.1 or 1.5 or etc
     
  3. osirisX macrumors regular

    Joined:
    Mar 1, 2007
    Location:
    Sydney, Australia
    #3
    The way iTunes handles updates is broken. Do all updates through the App Store on your iPhone/iPod touch.

    How the iPhone handles updates:
    - Version 1 of app is installed.
    - App Store notifies you version 1.1 of said app is available.
    - App Store downloads update, deletes the old version and then installs the new one.

    How iTunes handles updates:
    - Version 1 of app is installed.
    - iTunes notifies you version 1.1 of said app is available.
    - iTunes downloads update, keeps version 1 of the IPA, version 1.1 is then stored as IPA 1 (future updates are then stored as IPA 2, IPA 3, IPA 4, etc).
     
  4. chas0001 macrumors 6502a

    chas0001

    Joined:
    Sep 18, 2006
    Location:
    Alicante, SPAIN
    #4
    I have the same problem too. Itunes states that there are no updates but my iPhone states there are 5. Performing an 'Update all' on the iPhone stalls the updates.
     
  5. chas0001 macrumors 6502a

    chas0001

    Joined:
    Sep 18, 2006
    Location:
    Alicante, SPAIN
    #5
    Damn it. My iPhone totally froze and when I restarted it, it was stuck at the Apple Logo. Just had to restore it. Blimey this 2.0 firmware is buggy...
     
  6. TonyHoyle macrumors 6502a

    Joined:
    Sep 14, 2007
    Location:
    Manchester, UK
    #6
    My phone says there are no updates, and itunes says there are 3.

    Seems totally broken to me...
     
  7. Vaphoron macrumors 6502

    Vaphoron

    Joined:
    Aug 5, 2004
    Location:
    Maryland
    #7
    Definitely doesn't work for me at all and I'm glad to know I'm not the only one.
     
  8. mavis macrumors 68040

    mavis

    Joined:
    Jul 30, 2007
    Location:
    Tokyo, Japan
    #8
    Wirelessly posted (iPhone 3G (white): Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_0 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5A347 Safari/525.20)

    Yup. In my experience (22 restores since July 11, and counting!) you're really playing with fire any time you try to update!
     
  9. noisebleed macrumors regular

    Joined:
    Jul 11, 2008
    #9
    you simply need to open itunes and download the update manually from the app store.
     
  10. Justinerator macrumors 6502

    Justinerator

    Joined:
    Jun 26, 2007
    Location:
    Redondo Beach, CA
    #10
    This would be my 16th restore (in the process of doing it right now), and counting... stupid buggy 2.0 software on a stupid glitchy iphone 3g... :eek:

    If you did that with apps you already bought, wouldn't that just buy them again? :confused:

    I'm afraid to do that, because I don't want to be charged multiple times...
     
  11. noisebleed macrumors regular

    Joined:
    Jul 11, 2008
    #11
    no, they're part of your account.
     
  12. Justinerator macrumors 6502

    Justinerator

    Joined:
    Jun 26, 2007
    Location:
    Redondo Beach, CA
    #12
    so you've done it? :confused:

    What happened?

    When I try, it says "are you sure you want to buy and download the application [random app]? -- your credit card will be charged for this purchase and you application will begin to download immediately."

    And this is for something that I already bought.....
     
  13. petvas macrumors 601

    petvas

    Joined:
    Jul 20, 2006
    Location:
    Mannheim, Germany
    #13
    It doesn't work for me either. Downloading the application again doesn't help.
    Apple needs to make the App Store better. Updates should become immediately available and the process of accepting new programs should not last so long....
     
  14. Justinerator macrumors 6502

    Justinerator

    Joined:
    Jun 26, 2007
    Location:
    Redondo Beach, CA
    #14
    I agree.. It's a shame Apple is doing it this way....
     
  15. Ensoniq macrumors regular

    Joined:
    Jul 16, 2002
    Location:
    Bronx, NY
    #15
    Another issue I see is that when I download an updated version of an app where the icon has changed, it displays correctly on the iPhone but the icon in the Applications section of iTunes shows whatever the original was.

    iPhone 2.0 and iTunes 7.7 both need a quick x.x.1 update. Lots of bugs. :)
     
  16. miniyou64 macrumors regular

    miniyou64

    Joined:
    Jul 8, 2008
    #16
    When I update an app on my iPhone it doesn't reflect in iTunes. iTunes still indicates that updates are available. It should sync over and let iTunes know you got the update...what's going on?
     
  17. arm2820 macrumors newbie

    Joined:
    Jan 27, 2008
    #17
    I can't update at all. The updates do not show up on my phone and when I try to update them through itunes I get itunes error 5002. I have 5 apps available to update right now but when I click to see which ones have the updates I get that error so I don't even know which apps have been updated. It's really starting to piss me off. I've tried restoring several times and that does not help.
     
  18. trevreyno macrumors member

    Joined:
    Sep 17, 2007
    #18

    having the same problem countless times-frozen apple logo in boot screen then having to restore via itunes.

    the most annoying thing is although im restoring from a backup none of my app data is restored so logins,game high scores etc dont get restored.

    is everyone else finding this also?:confused:
     
  19. hotsauce macrumors 6502a

    Joined:
    Sep 7, 2005
    #19
    Wirelessly posted (Apple Communication Device: Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_0 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5A345 Safari/525.20)

    I'm having a problem where after a sync, the apps shown in iTunes does not show all the apps I have on my iPhone. So after a warranty replacement, I had to redownload and reinstall most of my apps.
     
  20. firestarter macrumors 603

    firestarter

    Joined:
    Dec 31, 2002
    Location:
    Green and pleasant land
    #20
    Same problems here. It seems to take a couple of days for updates to appear in iTunes (maybe Apple only refreshes its 'to be updated' list once a day?)

    I've had mixed results updating on the iPod itself - one successful, one caused a restart. No restores required yet.
     
  21. Justinerator macrumors 6502

    Justinerator

    Joined:
    Jun 26, 2007
    Location:
    Redondo Beach, CA
    #21
    LUUU-KEYY!!! :D

    And yes, to all of you critics, I know lucky is spelled like
    _____________________________^^^____________
     
  22. junebug1 macrumors regular

    Joined:
    Jan 24, 2007
    #22
    My iPhone and iTunes have yet to be on the same page as far as updates go. One will say updates the other won't and back and forth like that. Also is anyone else running into the problem of iTunes ALWAYS showing that there is 1 update available then you click it and it says all your apps are up to date but keeps the 1 badge up. What gives? This needs fixed!
     

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