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zowenso

macrumors 6502
Original poster
Oct 2, 2011
273
15
MA
Hello. I see a 1 in my updates on my 2020 iMac but when I click “updates” it just keeps spinning and never shows the updates. Any ideas? Thank you.
 

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zowenso

macrumors 6502
Original poster
Oct 2, 2011
273
15
MA
Are you already up to date with the latest version of Ventura, including the latest security patch?
I’m actually still in Big Sur I believe. But I can’t even see the updates to know lol. Should I update totally?
 

rpmurray

macrumors 68020
Feb 21, 2017
2,148
4,320
Back End of Beyond
I’m actually still in Big Sur I believe. But I can’t even see the updates to know lol. Should I update totally?
My original thought was that if you were already up to date then it may just be doing this because it can't find anything newer. But I'm pretty sure it should just throw up a message that you're already up to date.

Do you happen to have something like Little Snitch installed that may be blocking the Apple servers?
 
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zowenso

macrumors 6502
Original poster
Oct 2, 2011
273
15
MA
My original thought was that if you were already up to date then it may just be doing this because it can't find anything newer. But I'm pretty sure it should just throw up a message that you're already up to date.

Do you happen to have something like Little Snitch installed that may be blocking the Apple servers?
Thanks for the help. No, my iMac is basically stock lol. I haven’t installed anything new to it. Could it be that I need it update to Ventura?
 

DeltaMac

macrumors G5
Jul 30, 2003
13,547
4,454
Delaware
The Software Update window may search for updates for a few seconds, but should show updates available.
If you are up to date, that pane should show that, too, not continuously searching.
Your 2020 iMac would surely show that you have Ventura available, maybe a couple of others, like updates for Safari, etc.
Do a full shut down (so power is completely off), then reboot. Check the Software Update again.
What type of internet connection do you have? Wifi only? Do you have wired ethernet available?
What version of Big Sur do you have now?
Check in the Apple menu/About this Mac.
Click on the system version number, which will then show the "build" number of the version that is installed.

You are not required to update to Ventura - but your Software Update should at least show that Ventura is available.
When you remain on Big Sur, that should also show up in that pref pane (you should see, in addition to Ventura, "Other Updates", which, when clicked, should show you whatever is the latest update for Big Sur, which continues to get updates of some kind almost weekly.
 
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zowenso

macrumors 6502
Original poster
Oct 2, 2011
273
15
MA
Thanks for chiming in. I’ve had the software update window open for about 5 minutes and it’s still spinning.

I’ll try shutting down totally and see what happens.

Yeah, I’m on WiFi connection, no ether net chord available. Thanks for the help.
 

zowenso

macrumors 6502
Original poster
Oct 2, 2011
273
15
MA
The Software Update window may search for updates for a few seconds, but should show updates available.
If you are up to date, that pane should show that, too, not continuously searching.
Your 2020 iMac would surely show that you have Ventura available, maybe a couple of others, like updates for Safari, etc.
Do a full shut down (so power is completely off), then reboot. Check the Software Update again.
What type of internet connection do you have? Wifi only? Do you have wired ethernet available?
What version of Big Sur do you have now?
Check in the Apple menu/About this Mac.
Click on the system version number, which will then show the "build" number of the version that is installed.

You are not required to update to Ventura - but your Software Update should at least show that Ventura is available.
When you remain on Big Sur, that should also show up in that pref pane (you should see, in addition to Ventura, "Other Updates", which, when clicked, should show you whatever is the latest update for Big Sur, which continues to get updates of some kind almost weekly.
Ah powering down did the trick. Thanks so much for the assistance, Delta and rpmurry.

Do you guys think it would be wise to update to Ventura? I really don’t know why I haven’t done any updates. I think this had bigsur when I bought it. Maybe I should update? I don’t have a real reason for not doing it. Thanks again.
 

DeltaMac

macrumors G5
Jul 30, 2003
13,547
4,454
Delaware
Another possible tip;
Try restarting the wifi router (turn off, or pull the power cord, wait a few seconds, power again, wait for it to time in.
That's assuming that you have access to the router.

before you update to Ventura: that's a big change, you will have some learning time to find where things are. No more System Preferences, now called System Settings - very much like settings on your iPhone, etc. Might be good plan to make a full backup before you update, just in case you would want to "go back" to
big Sur. Have Fun!
 
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rpmurray

macrumors 68020
Feb 21, 2017
2,148
4,320
Back End of Beyond
Do you guys think it would be wise to update to Ventura? I really don’t know why I haven’t done any updates. I think this had bigsur when I bought it. Maybe I should update? I don’t have a real reason for not doing it. Thanks again.
I wouldn't update to Ventura until Apple announces the new macOS at WWDC. Stick with Monterey for now. It's working well on my 2020 iMac, except for a few minor glitches that I'm not sure are OS related or some apps I have installed, since I haven't seen anyone else reporting them.
 
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